8.4/10
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Administrator in Non-Profit Organization Management
08/07/20
A great store front that is easy to use!
What do you like best? It is easy to add product to the store, as well as process orders. It works well with our merchant services account and have had no hiccups in over five years since I started managing the store. When I have had to contact customer service or a technician they have always been friendly and resolved all issues. What do you dislike? Unless I am missing it, I wish there was a way to archive a product and not have it show up in the list of products. I do not want ...
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CB
Chris Brown
06/03/20
Volusion is One of the Best Companies on the Web
I have been thoroughly impressed with all of the services offered by Volusion. - AMAZING customer service (real humans who speak English and are knowledgeable of the products)- Chat service that functions as a support ticket with email (no waiting in lines, just ask your question and you'll receive a fast response that also goes to your inbox)- Clean, practical, and customizable UI - Affordable- Turn-key operation- TONS of marketing data
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Jamison
04/01/20
Best option!
PROS & CONS What are the best aspects of this product? Volusion allows us to create a competitive website where we can freely showcase all of our products and services. Customization is allowed since there are countless of templates that you can choose to enhance your on-line shops. It also allows you to collect real-time payments using either credit/debit cards, which takes place as soon as the customer clicks the add to cart and check out option. What aspects are problematic or ...
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G
Gabriella
03/14/20
I appreciate all the troubleshooting steps that the tech support team did for my site.
PROS & CONS What are the best aspects of this product? One of the reasons why I enjoy working is due to using Volusion; they have excellent technical support staff. I am not savvy when it comes to all of these technical and programming staff, and they are always accommodating and patient whenever we need extra help or assistance. What aspects are problematic or could work better? Tech support is very much okay, but the downside is that Volusion made some recent changes in terms of ...
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G
Gay
02/19/20
Useful tool meant for e-commerce however it needs more improvement.
PROS & CONS What are the best aspects of this product? Customers don't need to visit a physical store to shop for what they want and need. Volusion helps any business owner achieve his or her ideal E-commerce platform. Shopping is now made easy and convenient for customers because it can be done anywhere and everywhere. What aspects are problematic or could work better? They could modify their prices to make more clients happy. Let's face it the price is not affordable, and there's ...
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JS
Jack S
10/15/19
Volusion is best selling management products software.
What do you like best? This e-commerce website software always allow us unlimited templates which really help us in our stores to sell online. We can easily collect our payments from customers according to the sales products. By creating the e-commerce websites stores, so it offers retail sales online with instant payments through our credit cards. What do you dislike? The main drawback that I really not liked about it is that the e-commerce websites templates are so limited and ...
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M
Marguerite
09/02/19
Works well, but needs some modernisation
PROS & CONS What are the best aspects of this product? I rank it quite high on the list of successful shopping cart solutions, giving only slight priority to Magento for its sexy open-source appearance. There are many things I consider to be excellent about this product: it is kind of robust, but that doesn't affect its speed and functionality; my contact with Austin support showed me that they do care about customers, and they are knowledgeable enough to handle every problem; they ...
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D
David Z
07/08/19
Awesome Technical Support
What do you like best? Volusion technical support is awesome. No matter what the problem is they will help you solve it no matter how long it takes. What do you dislike? I don't like the fact that they took away phone support from all packages except the most expensive plan at $299 a month. Most small business like mine can not afford that plan so we are stuck with message support. Which mean being at you computer until they answer you or you will get a message with a way to fix ...
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07/08/19
Awesome Technical Support
What do you like best? Volusion technical support is awesome. No matter what the problem is they will help you solve it no matter how long it takes. What do you dislike? I don't like the fact that they took away phone support from all packages except the most expensive plan at $299 a month. Most small business like mine can not afford that plan so we are stuck with message support. Which mean being at you computer until they answer you or you will get a message with a way to fix ...
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noe rios
06/05/19
GREAT TEAM
Volusion team help me to go in the right direction! thanks!