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9.0

Spot Score

Zendesk Chat - Live Chat Software

Zendesk Chat

Boost customer engagement with real-time chat.

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Starts from $19/User/Month when Billed Yearly

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What is Zendesk Chat?

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized messages based on customer behavior, while the analytics feature helps you monitor your chat volume and agent productivity for continuous improvements. Upgrade your customer service game with Zendesk Chat.

Pricing

  • Starts from $19/User/Month when Billed Yearly

  • Free Trial available

Customer Type

  • Freelancers

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Zendesk Chat software demo

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Zendesk Chat Pricing

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Free Trial

  • Yes, It's available

Zendesk Chat Pricing

  • Starts from $19/User/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the Zendesk Chat Pricing Page

Disclaimer: Pricing information for Zendesk Chat is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Zendesk Chat Reviews & Ratings

Rating Distribution

Excellent

(86)

Very Good

(35)

Good

(3)

Poor

(1)

Terible

(0)

Expert's Review generated by AI

Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture customization, and easy chat management. The ability to handle multiple chats simultaneously and personalize responses enhances user experience. While occasional disconnections may ...Read more

Zendesk Chat pros and cons

  • Integrates well with other Zendesk products for seamless customer support management.

  • Easy to use interface, allowing for efficient communication and chat management.

  • Real-time connection and communication with customers, facilitating prompt issue resolution.

  • Provides a range of useful features like chat hours, notifications, triggers, and automations.

  • User-friendly platform for both administrators and agents, enhancing productivity and efficiency.

  • Some challenges with integration, especially when accessing CRM software behind firewalls.

  • Lack of advanced capabilities like screen sharing for both agents and customers.

  • Limited customization options in certain features like the rating system.

User Review

AI

Administrator in Computer Hardware

12/04/19

5 out of 5

"Total Business Game Changer"

What do you like best? Zopim Chat, I used to also use this remotely from my mobile phone. You can have a notification noise or desktop pop up to warn ...

Read more

MC

Maria C

11/29/19

5 out of 5

"Low cost for I.T Support"

What do you like best? Low cost and theire is a free version,Live training, Geo Targeting What do you dislike? The downside is there isnt an ability ...

Read more

UI

User in Retail

11/25/19

4 out of 5

"Lots of great Features"

What do you like best? I like the ease of use and that you can access chats at any time by being logged into Zendesk support What do you dislike? I ...

Read more

UI

User in Gambling & Casinos

11/19/19

4 out of 5

"First time user of zen desk"

What do you like best? The chat allocation process between agents, the option to change profile pictures. Easy to create shortcuts and tag system to ...

Read more

Zendesk Chat Support

Contact

888-670-4887

Customer Service

Business Hours

Online

Location

San Francisco, California

Reach out to Zendesk Chat Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zendesk Chat is a Live Chat Software. Zendesk Chat offers Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form and many more functionalities.

Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage and Let's Connect.

Yes, Zendesk Chat provides API.

Yes, Zendesk Chat provides mobile app.

Zendesk Chat is located in San Francisco, California

Zendesk Chat offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Zendesk Chat as of now.

The starting price of Zendesk Chat is $19/User/Month when Billed Yearly

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Researched by Rajat Gupta