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Zendesk Chat

Boost customer engagement with real-time chat.

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Starts from $19/User/Month when Billed Yearly

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Overview

Features

Pricing

Alternatives

Ratings

Media

Support

FAQs

What is Zendesk Chat?

Affiliate Disclosure

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized messages based on customer behavior, while the analytics feature helps you monitor your chat volume and agent productivity for continuous improvements. Upgrade your customer service game with Zendesk Chat.

Pricing

Starts from $19/User/Month when Billed Yearly
Free Trial available

Customer Type

Freelancers
Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

Zendesk Chat software demo

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Zendesk Chat Features

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Features Score:

Zendesk Chat Pricing

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Free Trial

Yes, It's available

Zendesk Chat Pricing

Starts from $19/User/Month when Billed Yearly

Pricing Model

Free trial
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Sell Team

Email integration
Up to 3 paid users
1 custom sales pipeline
Built-in click-to-dial & call recording
Fully featured mobile CRM

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Sell professional

Email integration
Unlimited paid users
1 custom sales pipeline
Built-in click-to-dial & call recording
Fully featured mobile CRM

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Sell Enterprise

Email integration
Unlimited paid users
2 sales pipelines
Built-in click-to-dial, call recording, & power dialer
Fully featured mobile CRM

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Sell Elite

User limits - Unlimited paid users
Document storage - 25GB/user
Data Imports
Duplicate Detection
Round robin (automated distribution)

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Explore in-depth pricing

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Disclaimer: Pricing information for Zendesk Chat is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Zendesk Chat

Free Zendesk Chat Alternatives

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Zendesk Chat Reviews & Ratings

Rating Distribution

Excellent

(86)

Very Good

(35)

Good

(3)

Poor

(1)

Terible

(0)

Expert's Review generated by AI

Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture customization, and easy chat management. The ability to handle multiple chats simultaneously and personalize responses enhances user experience. While occasional disconnections may ...Read more

Zendesk Chat pros and cons

Integrates well with other Zendesk products for seamless customer support management.
Easy to use interface, allowing for efficient communication and chat management.
Real-time connection and communication with customers, facilitating prompt issue resolution.
Provides a range of useful features like chat hours, notifications, triggers, and automations.
User-friendly platform for both administrators and agents, enhancing productivity and efficiency.

Some challenges with integration, especially when accessing CRM software behind firewalls.
Lack of advanced capabilities like screen sharing for both agents and customers.
Limited customization options in certain features like the rating system.

User Review

Administrator in Computer Hardware

12/04/19

5 out of 5

"Total Business Game Changer"

What do you like best? Zopim Chat, I used to also use this remotely from my mobile phone. You can have a notification noise or desktop pop up to warn ...

Maria C

11/29/19

5 out of 5

"Low cost for I.T Support"

What do you like best? Low cost and theire is a free version,Live training, Geo Targeting What do you dislike? The downside is there isnt an ability ...

User in Retail

11/25/19

4 out of 5

"Lots of great Features"

What do you like best? I like the ease of use and that you can access chats at any time by being logged into Zendesk support What do you dislike? I ...

User in Gambling & Casinos

11/19/19

4 out of 5

"First time user of zen desk"

What do you like best? The chat allocation process between agents, the option to change profile pictures. Easy to create shortcuts and tag system to ...

View all Reviews

Zendesk Chat Support

Contact

888-670-4887

Customer Service

Business Hours

Online

Location

San Francisco, California

Reach out to Zendesk Chat Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zendesk Chat is a Live Chat Software. Zendesk Chat offers Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form and many more functionalities.

Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage and Let's Connect.

Yes, Zendesk Chat provides API.

Yes, Zendesk Chat provides mobile app.

Zendesk Chat is located in San Francisco, California

Zendesk Chat offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Zendesk Chat as of now.

The starting price of Zendesk Chat is $19/User/Month when Billed Yearly

Researched by Rajat Gupta