Compare Zendesk Chat vs LiveEngage vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Chat Visit website Visit Website	LiveEngage (208) Visit website Visit Website

Overview
Affiliate Disclosure

Description	Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More	Introducing LiveEngage - a powerful tool that helps you impress your website visitors. This innovative software allows your customers, including those on smartphones, to interact with your ... Read More
Entry Level Pricing	Starts from $19 , Billed Yearly	Not Available
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.0/10	8.7/10
User Ratings		3.6 (200)
	Visit website	Visit website

Features

Total Features	9 Features	8 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$19 , Billed Yearly	Not Available
Pricing Pans	Sell Team Get Started Email integration Up to 3 paid users 1 custom sales pipeline Show more + Sell professional Get Started Email integration Unlimited paid users 1 custom sales pipeline Show more + Sell Enterprise Get Started Email integration Unlimited paid users 2 sales pipelines Show more + Browse all pricing plans	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	No Reviews No reviews available for the product	3.6 (based on 200 reviews)
Rating Distribution	No Reviews No reviews available for the product	Excellent 100 Very Good 40 Good 11 Poor 5 Terible 52
Expert's Review generated by AI	Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture ...Read more	No Expert ai Review available for the product
Pros and Cons	Integrates well with other Zendesk products for seamless customer support management. Easy to use interface, allowing for efficient communication and chat management. Real-time connection and communication with customers, facilitating prompt issue resolution. Provides a range of useful features like chat hours, notifications, triggers, and automations. Some challenges with integration, especially when accessing CRM software behind firewalls. Lack of advanced capabilities like screen sharing for both agents and customers. Limited customization options in certain features like the rating system. Issues with accuracy of online status at times, affecting chat availability perceptions.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	3 Screenshots
Videos	4 Videos	No videos available.

Alternatives

Alternatives	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4	ZoomInfo Chat LiveChat 4.4 MyLiveChat 2.6

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zendesk Chat and LiveEngage offer a Free Trial.

Zendesk Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

LiveEngage is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Zendesk Chat begins at $19/User/Month when Billed Yearly, while pricing details for LiveEngage are unavailable.

Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom, Comm100 Live Chat, Smartchat, raychat, Freshchat, RingCentral Engage Digital and Let's Connect.

Some top alternatives to LiveEngage includes ZoomInfo Chat, LiveChat, MyLiveChat, Lime Talk, Smartchat, LivePerson, LinkedChat, ChatFlow247, ChatAndBot, Let's Connect and Liveo.Chat.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Chat vs LiveEngage vs ZoomInfo Chat

Zendesk Chat

LiveEngage

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure