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8.7/10

Spot Score

LiveEngage - Live Chat Software

LiveEngage

Revolutionizing customer engagement, one conversation at a time.

3.6

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LiveEngage offers custom pricing plan

LiveEngage Reviews & Ratings

3.6

Very Good

Based on 200 ratings & 208 reviews

Rating Distribution

Excellent

(100)

Very Good

(40)

Good

(11)

Poor

(5)

Terible

(52)

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Showing 1-2 out of 208

SB

Stuart B

11/21/23

5 out of 5

"BT Business - Live Person review"

What do you like best about LivePerson? As a long time customer it’s great to see the brand go from strength to strength, in particular the new pod support structure has really helped to drive better business outcomes, ensuring projects are consistently delivered in a timely manner thanks to a high quality dedicated team of engineers. In parallel the new Next Gen Products (Report Centre, Co Pilot) are empowering us to create new solutions for our brand fit the future. What do you dislike ...

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HZ

Hazel Z

11/14/23

5 out of 5

"The best AI experience with LivePerson"

What do you like best about LivePerson? LivePerson has been a helpful platform. It sure has made our operation different. All of its AI features have made our daily tasks easy and the team behind this has made all these processes to automation super easy for us. What do you dislike about LivePerson? There could be some improvements within the platform, certain features that currently we don't have. Such as alerts in some intents or some kind of alert when we have chats stuck in queue or ...

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