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9.8

Spot Score

Intercom - Live Chat Software

Intercom

Boost your sales, keep your customers, and grow.

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Starts from $59/Month

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What is Intercom?

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently qualify, route, and convert leads, resulting in faster sales and improved lead generation. Engage customers with targeted emails, in-app messages, and push notifications to turn potential leads into loyal customers. With Intercom's help, you can grow your company faster and build a strong customer base.

Pricing

  • Starts from $59/Month

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Intercom software demo

View demo

Intercom Pricing

Visit website

Free Trial

  • Not available

Intercom Pricing

  • Starts from $59/Month

Pricing Model

  • Paid Plans (Subscription /Quotation Based )

Visit website

Screenshots of the Intercom Pricing Page

Disclaimer: Pricing information for Intercom is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Intercom Reviews & Ratings

4.3

Very Good

Based on 2278 ratings & 2496 reviews

Rating Distribution

Excellent

(1900)

Very Good

(470)

Good

(70)

Poor

(25)

Terible

(31)

Expert's Review generated by AI

Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup process. The tool offers valuable insights at users' fingertips, aiding in seamless customer communication and support. The AI-enabled chat capabilities and knowledge base ...Read more

Intercom pros and cons

  • Intuitive and user-friendly interface that makes it easy to navigate and use.

  • Efficient automation capabilities, saving time and effort for users.

  • Rich insights and analytics features for better customer support.

  • AI-enabled chat and knowledge base that enhances customer interactions.

  • Segmentation of data and targeting audiences with chatbots for personalized communication.

  • Some users may find the richness of features and customization options overwhelming without proper guidance.

  • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

  • Long wait times for customer service representatives could be a drawback for some users.

User Review

SP

Sohil P

06/18/24

4.5 out of 5

"Intercom Review"

What do you like best about Intercom? It is straightforward to use. Very user-friendly. What do you dislike about Intercom?

IW

Irchell W

06/11/24

5 out of 5

"Indispensable tool for any CS team"

What do you like best about Intercom? Speed of service, user interface, ease of use, ease of implementation. It's a joy to setup and even better to ...

Read more

AU

Anonymous User

05/31/24

5 out of 5

"GreatTool"

What do you like best about Intercom? The ease of using the tool, plus all the insights available at the fingertips, make it a potent tool to support ...

Read more

JT

Jhoanna T

05/19/24

5 out of 5

"Intercom Feedback / Review"

What do you like best about Intercom? Intercom helps us to be able to contact all other correspondents outside our offices. It also helps us to send ...

Read more

Intercom Support

Customer Service

24/7 (Live rep)

Online

Location

San Francisco, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Intercom is a Live Chat Software. Intercom offers Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Persistent Chat and many more functionalities.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat and Let's Connect.

Yes, Intercom provides API.

Yes, Intercom provides mobile app.

Intercom is located in San Francisco, California

Intercom offers Subscription, Quotation Based pricing models

Yes, Intercom can integrate with Trello, WordPress, MailChimp, Mixpanel and many more.You can find more integration for Intercom here

The starting price of Intercom is $59/Month

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Researched by Rajat Gupta