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What does 'Customer Engagement' mean?

Customer engagement is a metric that measures how well a company interacts with its consumers at all points in their lives. Customers may help brands create and strengthen a 'human-to-human' connection with them by engaging them on a variety of platforms. This adds value beyond transactional interactions. You may be missing out on opportunities to communicate with customers and establish relationships if you don't have a customer engagement strategy in place. There is no singular customer engagement strategy that works for every firm in every industry; nevertheless, a genuine focus on empathy, clarity, and simplicity in your customer interactions will. Positive customer experiences are a common source of consumer engagement.

Software with Customer Engagement functionality

ProductFree TrialStarting PriceSpot ScoreRatingActions
Hootsuite - Social Media Management Software
Hootsuite
-9.83.7Visit Website
Buffer - Social Media Management Software
Buffer

$5, Billed Yearly

9.84.1Visit Website
Later - Social Media Management Software
Later

$12.50, Billed Yearly

9.74.2Visit Website
SocialPilot - Social Media Management Software
SocialPilot

$25.50, Billed Yearly

9.43.9Visit Website
Crowdfire - Social Media Management Software
Crowdfire

$7.48, Billed Yearly

9.43.3Visit Website
Wave.video - Video Editing Software
Wave.video

$24, Billed Yearly

9.44.5Visit Website
CoSchedule - Social Media Management Software
CoSchedule

$29, Billed Yearly

9.34.4Visit Website
Sendible - Social Media Management Software
Sendible

$25, Billed Yearly

9.34.4Visit Website
Socialbakers
Socialbakers
-9.34.2Visit Website
Statusbrew - Social Media Management Software
Statusbrew

$129, Billed Yearly

9.34.8Visit Website
AgoraPulse - Social Media Management Software
AgoraPulse

$79, Billed Yearly

9.34.5Visit Website
Zoho Social - Social Media Management Software
Zoho Social

$10, Billed Yearly

9.34.6Visit Website
Sprinklr - Social Media Management Software
Sprinklr
-9.33.9Visit Website
PromoRepublic - Social Media Management Software
PromoRepublic

$49, Billed Yearly

9.24.4Visit Website
MeetEdgar - Social Media Management Software
MeetEdgar

$24.91, Billed Yearly

9.23.9Visit Website