Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product. From product planning to installation, training,...read more
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are required to choose only the correct responses fro...read more
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a database to record the responses and statistical ...read more
Customer engagement is a metric that measures how well a company interacts with its consumers at all points in their lives. Customers may help brands create and strengthen a 'human-to-huma...read more
A behavior management plan is a set of processes to hold students accountable for their actions, encourage positive behavior, and prevent scolding or lecturing, both ineffective at alterin...read more
The practice of attributing sales and profitability growth to the impact of marketing initiatives is known as marketing ROI. Businesses can use marketing ROI statistics to see how much the...read more
