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Compare Zendesk Chat vs RingCentral Engage Digital vs ZoomInfo Chat

Overview

Description

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More

RingCentral Engage Digital is a powerful customer engagement solution which unlocks a new dimension of customer interaction. This software connects customers across the web, social media ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.0/10

8.3/10

User Ratings

4.4

(27)

Features

Total Features

9 Features

7 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $19 , Billed Yearly
          • Not Available
          Pricing Pans
          • Sell Team

            • Email integration

            • Up to 3 paid users

            • 1 custom sales pipeline

            Show more +

          • Sell professional

            • Email integration

            • Unlimited paid users

            • 1 custom sales pipeline

            Show more +

          • Sell Enterprise

            • Email integration

            • Unlimited paid users

            • 2 sales pipelines

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagezendesk-chat pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          4.4

          (based on 27 reviews)

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Integrates well with other Zendesk products for seamless customer support management.

          • Easy to use interface, allowing for efficient communication and chat management.

          • Real-time connection and communication with customers, facilitating prompt issue resolution.

          • Provides a range of useful features like chat hours, notifications, triggers, and automations.

          • Some challenges with integration, especially when accessing CRM software behind firewalls.

          • Lack of advanced capabilities like screen sharing for both agents and customers.

          • Limited customization options in certain features like the rating system.

          • Issues with accuracy of online status at times, affecting chat availability perceptions.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          5 Screenshots

          No screenshots available.

          Videos
          video-0

          4 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zendesk Chat offers Free Trial, but RingCentral Engage Digital does not.

          Zendesk Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          RingCentral Engage Digital is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Zendesk Chat begins at $19/User/Month when Billed Yearly, while pricing details for RingCentral Engage Digital are unavailable.

          Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom, Comm100 Live Chat, Smartchat, raychat, Freshchat, RingCentral Engage Digital and Let's Connect.

          Some top alternatives to RingCentral Engage Digital includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat, ChatAndBot and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].