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Talkwalker - Social Media Analytics Tools

Talkwalker Reviews in January 2025: User Ratings, Pros & Cons

Track your brand's buzz in real time.

4.3

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Starts from $9,000/Year

Talkwalker Reviews & Ratings

4.3

Very Good

Based on 311 ratings & 134 reviews

Rating Distribution

Excellent

(91)

Very Good

(38)

Good

(2)

Poor

(2)

Terible

(1)

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Showing 1-10 out of 134

AU

Anonymous User

09/24/23

5 out of 5

"Top product for listening"

What do you like best about Talkwalker? Ability to use Boolean logic and easily create and export topics. What do you dislike about Talkwalker? There is a limit to the number of mentions of topics. What problems is Talkwalker solving and how is that benefiting you? Quickly be alerted of any high risk issues that may pop up in the media

YB

Younes B

11/22/22

5 out of 5

"Cost-effective solution to social listening for SMBs"

What do you like best about Talkwalker? I have been using Talkwalker for more than 3 years now. I like the depth the tool can go into bringing results. Even when a nano influencer or small media website mentions your brand, Talkwalker's web crawlers don't disappoint you and show you the results. In almost real-time. The email alerts are a huge time saver too. I don't bother signing in unless it is necessary. What do you dislike about Talkwalker? Nothing matters for time being. They redesign ...

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AU

Anonymous User

10/12/21

5 out of 5

"Empowering data-driven recommendations"

What do you like best about Talkwalker? The upsides of using Talkwalker include monitoring coverage in real-time, creating dashboards to track topics by a company or comparing them to competitors, the ability to arrange by engagement, reach, or date. What do you dislike about Talkwalker? I don't see any downsides to Talkwalker. What problems is Talkwalker solving and how is that benefiting you? I am using Talkwalker to back up recommendations to stakeholders with data, easily share trending ...

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L

Lilian

09/23/21

5 out of 5

Seamless social listening platform that we trust

PROS: Dependable for listening and tracking different use situations. It is very adaptable according to situations, and it is backed with reliable support staff. There’s also trusty customer support personnel who assists me properly. They help me deliver big results, especially that they deeply know my market competition. CONS: I cannot find any issue with the platform, as well as the services that I receive. I experience great satisfaction with the product.

C

Crawford

09/11/21

5 out of 5

Notable platform that produces big results

PROS: Outstanding and robust platform when it comes to crisis management because it makes tracking problems a lot easier and more efficient. Social listening has become a breeze for us too since we don’t need to use the traditional and manual methods anymore. Our clients are satisfied as well since the platform also helps us deliver new projects to them. CONS: The platform is too costly. Although, we manage to cover its cost from our profit. We haven’t found some other significant concerns.

AU

Anonymous User

05/25/21

5 out of 5

"Best in class social media listening"

What do you like best about Talkwalker? It's truly feature-rich and provides the best of everything. It probably does have features you may not have realized that you needed. It's a Lambo, so many different options. If you have questions, the service provided is amazing. What do you dislike about Talkwalker? It's an expensive car, or a space shuttle, it has so many features, you can get overwhelmed. It allows you to be overwhelmed, and you need to take time and learn about each option. ...

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JT

Jessie T

04/28/21

5 out of 5

"Talkwalker is a comprehensive social listening tool"

What do you like best about Talkwalker? The tool is very flexible and comprehensive when it comes to social listening and crisis management. As the tool is so versatile, it does mean that you need to invest time in learning and getting used to it. However, once you have done that, you reap the benefits. The platform essentially responds to what you put into it so the more you time/effort you put into it, the more it gives you in return. The dashboards, reports and alerts functionality have ...

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EB

Esen B

03/30/21

5 out of 5

"A fantastic social listening tool"

What do you like best about Talkwalker? The reporting and analytics. These features have really helped us keep track of where our brand is being talked about online. What do you dislike about Talkwalker? It can be quite challenging to get to grips with if you are new to tools like this but the excellent customer service and training really helps. What problems is Talkwalker solving and how is that benefiting you? It has really helped us to stay on track with discussions happening in ...

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B

Brittany

03/08/21

5 out of 5

A product that does an amazing job in sorting and tagging.

PROS: This platform is incredible as it has features that makes it easy to filter and tag (which I find extremely useful). This helped a lot since my job is develop processes to acquire insights from analytics. CONS: There's nothing much to dislike with the platform. The minor issues (this applies to a majority of tools within the space) are the amount of noise it was able to generate (ex. unworthy content, spam, and etc...), and content expiration. Then again, it could be something ...

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G

Grady

12/30/20

5 out of 5

Revolutionary platform for gauging brands and their markets

PROS: Gives us deep but fast results of essential marketing analysis and variables. That is why we found it suitable for social media marketing campaigns that leverage hashtags. It’s extremely helpful for gathering expressions of audiences to certain brands too. CONS: It covers a wide area of marketing, thus its search feature is very difficult to learn at first. It sometimes switches the results it displays by simply tweaking keywords and operators.