Talkwalker

Social Listening of today...

What do you like best? I like that you can open multiple dashboards or reports and multiple users in an organization. It is a really easy to use tool and helps you a lot when you need insights from your audiences. If you are looking for a tool that can help you with insights of audiences, helping you make better decisions and help you with alerts before a crisis this is the tool you are looking for. What do you dislike? that it doest go back in information for more than 13 ...

Seamless social listening platform that we trust

PROS & CONS What are the best aspects of this product? Dependable for listening and tracking different use situations. It is very adaptable according to situations, and it is backed with reliable support staff. There’s also trusty customer support personnel who assists me properly. They help me deliver big results, especially that they deeply know my market competition. What aspects are problematic or could work better? I cannot find any issue with the platform, as well as the ...

Extensive tool that's versatile and necessary for social brand listening.

What do you like best? For campaigns using specific hashtags and listening how individuals talk about the Brand. It offers in depth and a quick look - which is very useful when it comes to campaign analysis and to report on key metrics. What do you dislike? The tool is extensive - you can change a certain operator or keyword which gives you completely different results. Mastery of the search tool takes a while. What problems are you solving with the product? What benefits have ...

Effective social listening tool

What do you like best? The tool is very flexible and I can use it for a variety of different listening use cases. The customer support is excellent and my Customer Success Manager is very responsive and knows my industry well. What do you dislike? I am happy with the service provided, so nothing to dislike at present. Recommendations to others considering the product: If you are going to invest in social listening in your business, ensure that you can dedicate time to ...

A product that does an amazing job in sorting and tagging.

PROS & CONS What are the best aspects of this product? This platform is incredible as it has features that makes it easy to filter and tag (which I find extremely useful). This helped a lot since my job is develop processes to acquire insights from analytics. What aspects are problematic or could work better? There's nothing much to dislike with the platform. The minor issues (this applies to a majority of tools within the space) are the amount of noise it was able to generate (ex. ...

A great analytics and monitoring tool for keeping track of social media of all sorts.

PROS & CONS What are the best aspects of this product? Their web portal is very user-friendly. I find the staff to be of big help in breaking down the results and tools needed. It also offers great graphics brilliantly displays effects of your program as well as social engagement. What aspects are problematic or could work better? At first, the interface may be seem overwhelming since there are a plethora of choices and features. But once you're able to get hold of them, navigating ...

Impressive solution

What do you like best? Talk Waller is by far the most comprehensive service we found for social listening and crisis management. We no longer have to manually listen to social conversations and tracking crisis has never been easier. In fact, we even use this software to pitch new projects to our clients. What do you dislike? We have yet to find a downside! Of course, the pricing is a bit high. But since we’re an agency it is more feasible split among clients. What problems are ...

Best UI/UX compared to any listening tool in the market.

What do you like best? Easy to use, beautiful dashboards/charts, Quick Search tool is a game-changer, and the support from their team is exceptional (Charu Gupta in my case) What do you dislike? One major con is the age data is not accurate and it gives a false picture of the data. What problems are you solving with the product? What benefits have you realized? We usually use it for a business pitch and for campaign analysis

Very effective and customisable tool for targeted analytics and monitoring!

What do you like best? Above all, Talkwalker convinces thanks to its effectiveness and customisability. Be it for measuring the impact of campaigns, for identifying influencers or stakeholders, monitoring and managing specific issues, measuring the performance of an event and so forth, you'll have a tool to measure and project according to your needs. The very effective and helpful customer support should no go unmentioned, either! What do you dislike? At times, navigation is not ...

Powerfull tool and great support team

What do you like best? The Support, the intuitive usability, the vast options of outpu What do you dislike? The facebook and Instagram APIs seem to get almost seless for our cases Recommendations to others considering the product: Monitoring changes on a website is not enough. A comparison like in "Versionista" would be very helöpfiul to see what really changed. What problems are you solving with the product? What benefits have you realized? Crisis PR; Media Clipping