spotsaas-logo
Get Listed

Compare Provide Support vs LiveChat vs ZoomInfo Chat

Get Quote
LiveChat - Live Chat Software
Get Quote
Get Quote

Overview

Description

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three ... Read More

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More

Entry Level Pricing
  • Starts from $8.25 , Billed Yearly
  • Starts from $16 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.3/10

9.8/10

User Ratings

4.5

(85)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

8 Features

8 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $8.25 , Billed Yearly
          • $16 , Billed Yearly
          Pricing Pans
          • Starter

            • 60-day chat history

            • Basic widget customization

            • Ticketing system

            Show more +

          • Team

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

          • Business

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

          • Browse all pricing plans
          Pricing Pageprovide-support pricinglivechat pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          36

          Very Good

          16

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          525

          Very Good

          192

          Good

          46

          Poor

          8

          Terible

          20

          Expert's Review generated by AI

          Provide Support is a standout tool for live chat support, as evidenced by positive reviews over the past year. Users appreciate its seamless performance, minimal downtime, and essential features ...Read more

          LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more

          Pros and Cons
          • Reliable and stable performance with minimal downtimes or bugs, ensuring seamless operation for years.

          • Streamlines communication by allowing chat support for multiple websites in one platform, enhancing efficiency.

          • Intuitive and user-friendly interface makes it easy for both agents and customers to navigate and use the tool.

          • Facilitates timely resolution of customer issues, leading to increased customer satisfaction and loyalty.

          • Customizable features tailored to business needs, offering flexibility and efficient management.

          • Lack of extensive instructions for new users may lead to confusion during initial setup or operation.

          • Limited reporting tools compared to other chat applications, impacting detailed performance analysis and insights.

          • Marketplace may have a limited selection of additional apps and connectors, restricting advanced functionalities.

          • Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

          • Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.

          • Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.

          • Automation and asynchronous communication, user-friendly for small business owners.

          • Seamless interaction with customers across multiple communication channels, improving response times and customer satisfaction.

          • Limited number of active accounts, hindering flexibility during certain periods of high volume.

          • Learning curve can be tricky, requiring time and effort to overcome.

          • Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          NIIT

          NIIT

          Merchant-Accounts.ca

          Merchant-Accounts.ca

          Trainer1

          Trainer1

          No Customers information available.

          Media and Screenshots

          Screenshots
          Boost Sales and Website Credibility screenshot

          6 Screenshots

          All customers

          7 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Provide Support and LiveChat offer a Free Trial.

          Provide Support is designed for Large Enterprises, Medium Business and Small Business.

          LiveChat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Provide Support Starts at $8.25/Month when Billed Yearly whereas for LiveChat Starts at $16/User/Month when Billed Yearly.

          Some top alternatives to Provide Support includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, DeskMoz, MyLiveChat, Zendesk Chat, ChatMate, HelpOnClick, WebsiteAlive and ApexChat.

          Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].