9.5
Spot Score
Upgrade your customer service with intelligent messaging.
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Starts from $15/User/Month when Billed Yearly, also offers free forever plan
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Showing 1-10 out of 630
AN
Azra N
06/19/24
"Easy to use"
What do you like best about FreshChat? very convenient to use and easy to access What do you dislike about FreshChat?
AN
Ace N
05/22/24
"Freshchat Review"
What do you like best about FreshChat? -Direcly integrated with CRM -Easy to use
JR
James R
02/20/24
"Helpful platform to increase customer experience."
What do you like best about Freshchat? Innovative user interface which helps in building customer satisfaction and to revert back on realtime which helps to build a long term business relationship..
SS
Suprit S
02/12/24
"Overall Experience with Freshchat."
What do you like best about Freshchat? It is good, fast, and smooth which meets the criteria of giving the solutions to issues of the customers via different channels connected within the organisation.
MV
Mohan V
02/11/24
"Great features and easy tool"
What do you like best about Freshchat? Based on my time using the Freshchat platform, I’d say this tool is a relatively straightforward and convenient solution for customer service. It combines live chat functionality with AI bot support and self-service solutions so that you can deliver scalable, omnichannel support to clients.
BG
Bharath G
01/13/24
"Amazing platform to chat"
What do you like best about Freshchat? The real time chat assistance given by freshchat is simply superb and the interface is very simple to understand which makes it very dependable.
AM
Aarti M
01/05/24
"Build Interactions and team engagement"
What do you like best about Freshchat? Modern messagin software, helps to build interaction. Helps in business growth and all messenger in one platfor. good customers support and user friendly
AU
Anonymous User
12/28/23
"Freshchat is easy to use."
What do you like best about Freshchat? I like being able to keep track of my conversations. What do you dislike about Freshchat?
AU
Anonymous User
12/07/23
"Its very user friendly and gives you easy access to all of the customers information"
What do you like best about Freshchat? I love that it is very user friendly and easy to navigate through. What do you dislike about Freshchat?
PR
Pearl R
12/05/23
"Exceptional Overall Experience with Freshchat!"
What do you like best about Freshchat? The interface is so simple that even agents with no experience using chat support tools can use it. It's very easy to use, it's fast, and all information about the customer is there. It lets you know which page the customer is chatting from, the product they are interested in, their location, and even the device they are using which is very important especially when handling tech-related issues.
