9.5
Spot Score
Upgrade your customer service with intelligent messaging.
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Starts from $15/User/Month when Billed Yearly, also offers free forever plan
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Showing 1-10 out of 630
AN
Azra N
06/19/24
"Easy to use"
What do you like best about FreshChat? very convenient to use and easy to access What do you dislike about FreshChat?
AN
Ace N
05/22/24
"Freshchat Review"
What do you like best about FreshChat? -Direcly integrated with CRM -Easy to use
SS
Suprit S
02/12/24
"Overall Experience with Freshchat."
What do you like best about Freshchat? It is good, fast, and smooth which meets the criteria of giving the solutions to issues of the customers via different channels connected within the organisation.
MV
Mohan V
02/11/24
"Great features and easy tool"
What do you like best about Freshchat? Based on my time using the Freshchat platform, I’d say this tool is a relatively straightforward and convenient solution for customer service. It combines live chat functionality with AI bot support and self-service solutions so that you can deliver scalable, omnichannel support to clients.
BG
Bharath G
01/13/24
"Amazing platform to chat"
What do you like best about Freshchat? The real time chat assistance given by freshchat is simply superb and the interface is very simple to understand which makes it very dependable.
AU
Anonymous User
12/28/23
"Freshchat is easy to use."
What do you like best about Freshchat? I like being able to keep track of my conversations. What do you dislike about Freshchat?
PR
Pearl R
12/05/23
"Exceptional Overall Experience with Freshchat!"
What do you like best about Freshchat? The interface is so simple that even agents with no experience using chat support tools can use it. It's very easy to use, it's fast, and all information about the customer is there. It lets you know which page the customer is chatting from, the product they are interested in, their location, and even the device they are using which is very important especially when handling tech-related issues.
AU
Anonymous User
12/04/23
"The tools and features are exceedingly incredible and it is great for business, especially!"
What do you like best about Freshchat? Features like creating tickets directly from clientelle chats, and the canned response tool saves time on typing up an answer.
NS
Nibinesh S
11/29/23
"Easy to use, Live Chat Software"
What do you like best about Freshchat? Real-Time Omnichannel Suppport for digital customer channels. Easy to onboard, Familiar to their other offerings & works well with freshworks products.
AU
Anonymous User
11/29/23
"Sr Specialist Rider Training and Quality"
What do you like best about Freshchat? The support I got post and pre onboarding. What do you dislike about Freshchat?
