Spot Score

Pure Chat

Connect with visitors and customers seamlessly.

4.3

(541)

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Starts from $39/User/Month when Billed Yearly

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Overview

Features

Pricing

Alternatives

Ratings

Media

Integrations

Support

FAQs

What is Pure Chat?

Affiliate Disclosure

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easier for your agents to follow up with visitors or customers. Save time by creating canned responses and eliminate repetitive typing. Pure Chat offers unlimited operators and chats, as well as advanced features like Visitor Information & Location Details, FIle Transfer, Chat Alerts, and Pre-Chat Infor Form. Never miss a visitor's query again with Pure Chat.

Pricing

Starts from $39/User/Month when Billed Yearly
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

Pure Chat software demo

View demo

Pure Chat Features

Show Feature Explanation

Features Score:

Pure Chat Pricing

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Free Trial

Yes, It's available

Pure Chat Pricing

Starts from $39/User/Month when Billed Yearly

Pricing Model

Free trial
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Growth

Max Websites: 1
Users/Operators Included: 4
SMS Notifcations: 100
Unlimited Chats
Advanced Widget Customization

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Pro

$8 per Month billed Yearly
$10 per Month billed Monthly
Includes features of the Growth plan, plus
Max Websites: Unlimited
Users/Operators Included: 10

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Explore in-depth pricing

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Disclaimer: Pricing information for Pure Chat is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Pure Chat

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Pure Chat Reviews & Ratings

4.3

Very Good

Based on 541 ratings & 225 reviews

Rating Distribution

Excellent

(128)

Very Good

(78)

Good

(14)

Poor

(1)

Terible

(4)

Expert's Review generated by AI

Pure Chat has garnered positive reviews for its ease of use, customization options, and effectiveness in improving customer interactions. Users appreciate the intuitive interface, seamless integration with websites, and real-time communication features. The customizable widgets and pre-chat info offer valuable insights into customer interactions, enhancing the ...Read more

Pure Chat pros and cons

Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility.
Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history.
Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient.
Helpful for customer service teams, allowing reassignment of representative, displaying relevant customer info, and aiding in pursuing leads.
Customizable chat alert sounds and ability to add participants from different departments enhance communication flexibility.

Lack of Desktop App can lead to tab management issues and increased browser tabs.
Inactivity logout feature can disrupt continuous monitoring and prompt response.
Unresponsiveness of support team can be a hindrance during troubleshooting, requiring persistent follow-ups.

User Review

Nabab S

08/31/22

4 out of 5

"Awesome tool for e-commerce live chat system"

What do you like best about Pure Chat? I enjoy Pure Chat's easy use of our customer service agents and support staff. It is authentic and intuitive ...

Harsh D

06/23/22

3 out of 5

"It was good"

What do you like best about Pure Chat? I like the integrations with different platforms like Zoho, mail chimp, HubSpot, etc. Date Integration was ...

Dev K

05/13/22

4 out of 5

"Easy to Integrate"

What do you like best about Pure Chat? The software provides customizes widgets which can be integrated very easily with the website. The integration ...

James

03/22/22

1 out of 5

Pure Chat carry URL:TecScam virus…

Pure Chat are infecting websites with URL:TechScam virus we have asked all our customers to remove Pure Chat immediately.

View all Reviews

Pure Chat Integrations

Zapier

4.3

(3331 reviews)

Pure Chat Support

Customer Service

Online

Location

Scottsdale, Arizona

Reach out to Pure Chat Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Pure Chat is a Live Chat Software. Pure Chat offers Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form and many more functionalities.

Some top alternatives to Pure Chat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp and Liveo.Chat.

Yes, Pure Chat provides API.

Yes, Pure Chat provides a mobile app.

Pure Chat is located in Scottsdale, Arizona

Pure Chat offers Free Trial, Subscription pricing models

Yes, Pure Chat can integrate with

The starting price of Pure Chat is $39/User/Month when Billed Yearly

Researched by Rajat Gupta