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Compare Pure Chat vs LiveEngage vs ZoomInfo Chat

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Overview

Description

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is ... Read More

Introducing LiveEngage - a powerful tool that helps you impress your website visitors. This innovative software allows your customers, including those on smartphones, to interact with your ... Read More

Entry Level Pricing
  • Starts from $39 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.0/10

8.7/10

User Ratings
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Software Demo

Demo

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LiveEngage has not given any software demo yet

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Features

Total Features

7 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $39 , Billed Yearly
          • Not Available
          Pricing Pans
          • Growth

            • Max Websites: 1

            • Users/Operators Included: 4

            • SMS Notifcations: 100

            Show more +

          • Pro

            • $8 per Month billed Yearly

            • $10 per Month billed Monthly

            • Includes features of the Growth plan, plus

            Show more +

          • Not Available
          Pricing Pagepure-chat pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          128

          Very Good

          78

          Good

          14

          Poor

          1

          Terible

          4

          Excellent

          100

          Very Good

          40

          Good

          11

          Poor

          5

          Terible

          52

          Expert's Review generated by AI

          Pure Chat has garnered positive reviews for its ease of use, customization options, and effectiveness in improving customer interactions. Users appreciate the intuitive interface, seamless ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility.

          • Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history.

          • Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient.

          • Helpful for customer service teams, allowing reassignment of representative, displaying relevant customer info, and aiding in pursuing leads.

          • Customizable chat alert sounds and ability to add participants from different departments enhance communication flexibility.

          • Lack of Desktop App can lead to tab management issues and increased browser tabs.

          • Inactivity logout feature can disrupt continuous monitoring and prompt response.

          • Unresponsiveness of support team can be a hindrance during troubleshooting, requiring persistent follow-ups.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          Available to chat

          1 Screenshots

          LiveEngage Demo - liveperson

          3 Screenshots

          Videos
          video-0

          2 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Pure Chat and LiveEngage offer a Free Trial.

          Pure Chat is designed for Large Enterprises, Medium Business and Small Business.

          LiveEngage is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Pure Chat begins at $39/User/Month when Billed Yearly, while pricing details for LiveEngage are unavailable.

          Some top alternatives to Pure Chat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Zendesk Chat, Smartchat, LinkedChat, Let's Connect and Liveo.Chat.

          Some top alternatives to LiveEngage includes ZoomInfo Chat, LiveChat, MyLiveChat, Lime Talk, Smartchat, LivePerson, LinkedChat, ChatFlow247, ChatAndBot, Let's Connect and Liveo.Chat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].