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Compare Pure Chat vs Crisp vs ZoomInfo Chat

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Crisp - Live Chat Software
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Overview

Description

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is ... Read More

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More

Entry Level Pricing
  • Starts from $39 , Billed Yearly
  • Starts from $25
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.0/10

9.7/10

User Ratings
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Software Demo

Demo

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Features

Total Features

7 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $39 , Billed Yearly
          • $25
          Pricing Pans
          • Growth

            • Max Websites: 1

            • Users/Operators Included: 4

            • SMS Notifcations: 100

            Show more +

          • Pro

            • $8 per Month billed Yearly

            • $10 per Month billed Monthly

            • Includes features of the Growth plan, plus

            Show more +

          • Not Available
          Pricing Pagepure-chat pricingcrisp pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          128

          Very Good

          78

          Good

          14

          Poor

          1

          Terible

          4

          Excellent

          106

          Very Good

          10

          Good

          2

          Poor

          4

          Terible

          18

          Expert's Review generated by AI

          Pure Chat has garnered positive reviews for its ease of use, customization options, and effectiveness in improving customer interactions. Users appreciate the intuitive interface, seamless ...Read more

          Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more

          Pros and Cons
          • Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility.

          • Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history.

          • Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient.

          • Helpful for customer service teams, allowing reassignment of representative, displaying relevant customer info, and aiding in pursuing leads.

          • Customizable chat alert sounds and ability to add participants from different departments enhance communication flexibility.

          • Lack of Desktop App can lead to tab management issues and increased browser tabs.

          • Inactivity logout feature can disrupt continuous monitoring and prompt response.

          • Unresponsiveness of support team can be a hindrance during troubleshooting, requiring persistent follow-ups.

          • Responsive and helpful customer support team, providing prompt assistance and solutions.

          • Rich features, seamless integration with various tools, and continuous development of new functionality.

          • Easy to use, intuitive interface, and accessibility across different communication channels.

          • Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision.

          • Efficient automation of customer support processes, providing a unified platform for customer interactions.

          • Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

          • Limited visual customization options, such as chatbox button customization, preventing full visual customization.

          • Inconsistencies in app functionalities between desktop and mobile versions, with some features exclusively available on the desktop.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          Rakuten

          Rakuten

          Mailjet

          Mailjet

          Airfrance

          Airfrance

          Media and Screenshots

          Screenshots
          Available to chat

          1 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Pure Chat and Crisp offer a Free Trial.

          Pure Chat is designed for Large Enterprises, Medium Business and Small Business.

          Crisp is designed for Individuals, Freelancers, Medium Business and Small Business.

          Pricing for Pure Chat Starts at $39/User/Month when Billed Yearly whereas for Crisp Starts at $25/User/Month.

          Some top alternatives to Pure Chat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Zendesk Chat, Smartchat, LinkedChat, Let's Connect and Liveo.Chat.

          Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz, MyLiveChat, Intercom, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].