spotsaas-logo
Get Listed

Compare Crisp vs Pure Chat vs ZoomInfo Chat

Crisp - Live Chat Software
Get Quote
Get Quote
Get Quote

Overview

Description

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is ... Read More

Entry Level Pricing
  • Starts from $25
  • Starts from $39 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.7/10

9.0/10

User Ratings
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

10 Features

7 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $25
          • $39 , Billed Yearly
          Pricing Plans
          • Not Available
          • Growth

            • Max Websites: 1

            • Users/Operators Included: 4

            • SMS Notifcations: 100

            Show more +

          • Pro

            • $8 per Month billed Yearly

            • $10 per Month billed Monthly

            • Includes features of the Growth plan, plus

            Show more +

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          106

          Very Good

          10

          Good

          2

          Poor

          4

          Terible

          18

          Excellent

          128

          Very Good

          78

          Good

          14

          Poor

          1

          Terible

          4

          Expert's Review generated by AI

          Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more

          Pure Chat has garnered positive reviews for its ease of use, customization options, and effectiveness in improving customer interactions. Users appreciate the intuitive interface, seamless ...Read more

          Pros and Cons
          • Responsive and helpful customer support team, providing prompt assistance and solutions.

          • Rich features, seamless integration with various tools, and continuous development of new functionality.

          • Easy to use, intuitive interface, and accessibility across different communication channels.

          • Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision.

          • Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

          • Limited visual customization options, such as chatbox button customization, preventing full visual customization.

          • Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility.

          • Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history.

          • Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient.

          • Helpful for customer service teams, allowing reassignment of representative, displaying relevant customer info, and aiding in pursuing leads.

          • Lack of Desktop App can lead to tab management issues and increased browser tabs.

          • Inactivity logout feature can disrupt continuous monitoring and prompt response.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Rakuten

          Rakuten

          Mailjet

          Mailjet

          Airfrance

          Airfrance

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Available to chat

          1 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Crisp and Pure Chat offer a Free Trial.

          Crisp is designed for Individuals, Freelancers, Medium Business and Small Business.

          Pure Chat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Crisp Starts at $25/User/Month whereas for Pure Chat Starts at $39/User/Month when Billed Yearly.

          Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz, MyLiveChat, Intercom, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Some top alternatives to Pure Chat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Zendesk Chat, Smartchat, LinkedChat, Let's Connect and Liveo.Chat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].