Spot Score

Smartsupp

Improve customer satisfaction with real-time chat.

4.4

(80)

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Starts from $10/User/Month when Billed Yearly, also offers free forever plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is Smartsupp?

Affiliate Disclosure

Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time chat, your operators can easily interact with visitors and boost your conversion rate. Gain valuable insights into visitor behavior with screen views, clicks, and cursor movements. Customize the chat box's appearance and positioning to align with your brand. Stay connected with customers through your smartphone and keep them engaged with personalized messages. Experience the convenience and efficiency of Smartsupp, the ultimate solution for improving customer satisfaction.

Pricing

Starts from $10/User/Month when Billed Yearly

Customer Type

Freelancers
Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Smartsupp software demo

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Smartsupp Features

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Features Score:

Smartsupp Pricing

Visit website

Free Trial

Not available

Smartsupp Pricing

Starts from $10/User/Month when Billed Yearly
Offers free forever plan

Pricing Model

Freemium
Paid Plans (Subscription )

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Pricing Plans

Free

Free forever for 3 agents
14-day conversation history
Live chat + email sending
Help center
Data privacy & security - GDPR complaint

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Standard

1 year conversation history
Live chat + email + Facebook Messenger
1 chatbot New
Engage visitors via visitor list
Video recordings (10 000 / month)

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Pro

3 years conversation history
Live chat + email + Facebook Messenger
10+ chatbots New
Engage visitors with chatbots
Video recordings (50 000 / month)

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Explore in-depth pricing

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Disclaimer: Pricing information for Smartsupp is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Smartsupp

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MyLiveChat

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Smartsupp Reviews & Ratings

4.4

Very Good

Based on 80 ratings & 410 reviews

Rating Distribution

Excellent

(321)

Very Good

(69)

Good

(14)

Poor

(2)

Terible

(4)

Expert's Review generated by AI

Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and emphasizing a sleek, intuitive user experience. The app's reliability and prompt message delivery further enhance real-time communication efficiency. Moreover, Smart App ...Read more

Smartsupp pros and cons

Easy to use and customize, saving time and enhancing customer interactions.
Intuitive interface with seamless navigation, contributing to a positive user experience.
Reliable service with minimal downtime, ensuring prompt message delivery.
Commitment to user privacy and security, offering end-to-end encryption for secure conversations.
Responsive and helpful customer support team, providing quick and informative assistance.

Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.
Limited customization options such as themes and notification sounds may restrict personalization for some users.

User Review

Emmanuel Chidubem

07/13/24

5 out of 5

smartsupp has been the best live chat i…

smartsupp has been the best live chat i ve ever used. Belive me when i say i ve used alot of live chats.

Tomas Ragozis

04/16/24

1 out of 5

Really bad product and service

Really bad product and service, after update can’t login to my smartsupp account , have error messages , so can’t use it at all , missed many ...

Tomas Ragozis

04/16/24

1 out of 5

Really bad product and service

Really bad product and service, after update can’t login to my smartsupp account , have error messages , so can’t use it at all , missed many ...

Petr Simon

04/03/24

5 out of 5

The extension is very easy to use

The extension is very easy to use. The installation is easy and it works just great.

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Smartsupp Customers

Dara bags

Insportline

Motorgarten

Redfox

Smartsupp Integrations

4.1

4.1

4.6

3.9

4.1

View all integrations

Smartsupp Support

Customer Service

Online

Location

Brno, Czech Republic

Reach out to Smartsupp Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Smartsupp is a Live Chat Software. Smartsupp offers Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form and many more functionalities.

Some top alternatives to Smartsupp includes ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage and 13chats.

Yes, Smartsupp provides API.

Yes, Smartsupp provides mobile app.

Smartsupp is located in Brno, Czech Republic

Smartsupp offers Freemium, Subscription pricing models

Yes, Smartsupp can integrate with WordPress, PrestaShop, OpenCart, Google Analytics and many more.You can find more integration for Smartsupp here

The starting price of Smartsupp is $10/User/Month when Billed Yearly

Researched by Rajat Gupta