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Compare Smartsupp vs Pure Chat vs ZoomInfo Chat

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Overview

Description

Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time ... Read More

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is ... Read More

Entry Level Pricing
  • Starts from $10 , Billed Yearly
  • Starts from $39 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.3/10

9.0/10

User Ratings

4.4

(80)
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Software Demo

Demo

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Features

Total Features

7 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $10 , Billed Yearly
          • $39 , Billed Yearly
          Pricing Pans
          • Free

            • Free forever for 3 agents

            • 14-day conversation history

            • Live chat + email sending

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          • Standard

            • 1 year conversation history

            • Live chat + email + Facebook Messenger

            • 1 chatbot New

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          • Pro

            • 3 years conversation history

            • Live chat + email + Facebook Messenger

            • 10+ chatbots New

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          • Growth

            • Max Websites: 1

            • Users/Operators Included: 4

            • SMS Notifcations: 100

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          • Pro

            • $8 per Month billed Yearly

            • $10 per Month billed Monthly

            • Includes features of the Growth plan, plus

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          Pricing Pagesmartsupp pricingpure-chat pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          321

          Very Good

          69

          Good

          14

          Poor

          2

          Terible

          4

          Excellent

          128

          Very Good

          78

          Good

          14

          Poor

          1

          Terible

          4

          Expert's Review generated by AI

          Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and ...Read more

          Pure Chat has garnered positive reviews for its ease of use, customization options, and effectiveness in improving customer interactions. Users appreciate the intuitive interface, seamless ...Read more

          Pros and Cons
          • Easy to use and customize, saving time and enhancing customer interactions.

          • Intuitive interface with seamless navigation, contributing to a positive user experience.

          • Reliable service with minimal downtime, ensuring prompt message delivery.

          • Commitment to user privacy and security, offering end-to-end encryption for secure conversations.

          • Responsive and helpful customer support team, providing quick and informative assistance.

          • Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.

          • Limited customization options such as themes and notification sounds may restrict personalization for some users.

          • Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility.

          • Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history.

          • Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient.

          • Helpful for customer service teams, allowing reassignment of representative, displaying relevant customer info, and aiding in pursuing leads.

          • Customizable chat alert sounds and ability to add participants from different departments enhance communication flexibility.

          • Lack of Desktop App can lead to tab management issues and increased browser tabs.

          • Inactivity logout feature can disrupt continuous monitoring and prompt response.

          • Unresponsiveness of support team can be a hindrance during troubleshooting, requiring persistent follow-ups.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Dara bags

          Dara bags

          Insportline

          Insportline

          Motorgarten

          Motorgarten

          No Customers information available.

          Media and Screenshots

          Screenshots
          Notification

          4 Screenshots

          Available to chat

          1 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Pure Chat offers Free Trial, but Smartsupp does not.

          Smartsupp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pure Chat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Smartsupp Starts at $10/User/Month when Billed Yearly whereas for Pure Chat Starts at $39/User/Month when Billed Yearly.

          Some top alternatives to Smartsupp includes ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage, Pure Chat, HappyFox Chat, DeskMoz, MyLiveChat, Smartchat, Freshchat and 13chats.

          Some top alternatives to Pure Chat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Zendesk Chat, Smartchat, LinkedChat, Let's Connect and Liveo.Chat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].