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9.3

Spot Score

Smartsupp - Live Chat Software

Smartsupp Reviews in January 2025: User Ratings, Pros & Cons

Improve customer satisfaction with real-time chat.

4.4

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Starts from $10/User/Month when Billed Yearly, also offers free forever plan

Smartsupp Reviews & Ratings

4.4

Very Good

Based on 80 ratings & 410 reviews

Rating Distribution

Excellent

(321)

Very Good

(69)

Good

(14)

Poor

(2)

Terible

(4)

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Showing 1-10 out of 410

EC

Emmanuel Chidubem

07/13/24

5 out of 5

smartsupp has been the best live chat i…

smartsupp has been the best live chat i ve ever used. Belive me when i say i ve used alot of live chats.

TR

Tomas Ragozis

04/16/24

1 out of 5

Really bad product and service

Really bad product and service, after update can’t login to my smartsupp account , have error messages , so can’t use it at all , missed many customers chats , contacted support but no reply at all from them , will cancel my subscription and will be looking for alternative, won’t recommend.

TR

Tomas Ragozis

04/16/24

1 out of 5

Really bad product and service

Really bad product and service, after update can’t login to my smartsupp account , have error messages , so can’t use it at all , missed many customers chats , contacted support but no reply at all from them , will cancel my subscription and will be looking for alternative, won’t recommend.

PS

Petr Simon

04/03/24

5 out of 5

The extension is very easy to use

The extension is very easy to use. The installation is easy and it works just great.

GT

Global TradeSphere

03/24/24

5 out of 5

Excellent

Excellent services

AL

Animal Lovers for Italy

03/17/24

4 out of 5

It's a very nice platform

It's a very nice platform, we are a small group of volunteers which helps animals , and if people need help , they can contact us directly and we immediately reply

A

Adrian

03/07/24

5 out of 5

Very nice and powerful client magnet.🧲

Very nice and powerful client magnet.🧲

JK

Jiří Karabec

03/07/24

5 out of 5

Smartsupp for ever

I like smartsupp, easy to implement, easy to customize, easy to use and time saving. Customers love it and we are busy answering inquisitive questions.

GS

Go Spain

03/04/24

5 out of 5

Seamless communication at its best: a review of Smart App

I recently started using the "Smart App" for my daily communications, and I must say, my experience has been exceptionally positive. There are a few key aspects that I believe the company is doing incredibly well, contributing significantly to my great experience. Firstly, the user interface of the app is both intuitive and sleek. It's clear that the design team has put a lot of thought into making the navigation seamless, which significantly enhances the user experience. The ease of ...

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P

Patrik

03/03/24

5 out of 5

The best so far

The best so far, it has helped me mange my way through the process of getting in touch with my customers easily