Compare Smartsupp vs Freshchat vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Smartsupp (410) Get Quote Get Quote	Freshchat (630) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time ... Read More	Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More
Entry Level Pricing	Starts from $10 , Billed Yearly	Starts from $15 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.3/10	9.5/10
User Ratings	4.4 (80)	4.5 (191)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	7 Features	8 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$10 , Billed Yearly	$15 , Billed Yearly
Pricing Pans	Free Get Started Free forever for 3 agents 14-day conversation history Live chat + email sending Show more + Standard Get Started 1 year conversation history Live chat + email + Facebook Messenger 1 chatbot New Show more + Pro Get Started 3 years conversation history Live chat + email + Facebook Messenger 10+ chatbots New Show more +	Free (Messaging) Get Started Chatbots (Freddy) Chatbot Analytics (Freddy) Inbox Views Show more + Growth (Messaging) Get Started Includes features of Free plan, plus Up to 2000 bot sessions/month (Free) Assignment Rules Show more + Pro (Messaging) Get Started Includes features of Growth plan, plus Up to 3000 bot sessions/month (Free) WhatsApp Business (Popular) Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 80 reviews)	4.5 (based on 191 reviews)
Rating Distribution	Excellent 321 Very Good 69 Good 14 Poor 2 Terible 4	Excellent 338 Very Good 271 Good 12 Poor 3 Terible 6
Expert's Review generated by AI	Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and ...Read more	Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more
Pros and Cons	Easy to use and customize, saving time and enhancing customer interactions. Intuitive interface with seamless navigation, contributing to a positive user experience. Reliable service with minimal downtime, ensuring prompt message delivery. Commitment to user privacy and security, offering end-to-end encryption for secure conversations. Responsive and helpful customer support team, providing quick and informative assistance. Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions. Limited customization options such as themes and notification sounds may restrict personalization for some users.	Seamless and user-friendly interface for smooth customer interactions. Easy integration with CRM and other tools. Real-time chat assistance and omnichannel support. Comprehensive view of support needs. Efficient communication through automated workflows. Occasional glitches may disrupt the system flow. Limited marketplace for additional apps and connectors. Some users find the interface buggy and slow to refresh.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	WordPress 4.1 (25641 reviews) PrestaShop 4 (699 reviews) OpenCart 4.1 (236 reviews)	Stripe Payments 4.5 (2947 reviews) Upscope TeamViewer 3.9 (12204 reviews)

Customers

Customers	Dara bags Insportline Motorgarten	Dunzo Delivery Hero klarna

Media and Screenshots

Screenshots	4 Screenshots	5 Screenshots
Videos	1 Videos	5 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveChat 4.4 Tidio Chat	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshchat offers Free Trial, but Smartsupp does not.

Smartsupp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Smartsupp Starts at $10/User/Month when Billed Yearly whereas for Freshchat Starts at $15/User/Month when Billed Yearly.

Some top alternatives to Smartsupp includes ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage, Pure Chat, HappyFox Chat, DeskMoz, MyLiveChat, Smartchat, Freshchat and 13chats.

Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Smartsupp vs Freshchat vs ZoomInfo Chat

Smartsupp

Freshchat

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure