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Compare SnapEngage vs Zoho SalesIQ vs ZoomInfo Chat

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Overview

Description

SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures ... Read More

SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor ... Read More

Entry Level Pricing
  • Starts from $16
  • Starts from $7 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.3/10

8.9/10

User Ratings
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Software Demo

Demo

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Features

Total Features

9 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $16
          • $7 , Billed Yearly
          Pricing Pans
          • Not Available
          • Free

            • 3 operator licenses included

            • File sharing

            • Track and engage with 10K visitors/month

            Show more +

          • Basic

            • Includes features of Free plan, plus

            • Email signature chat

            • Chat transfer and group chat

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          • Professional

            • Includes features of Basic plan, plus

            • Data and action widgets

            • Block IP

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          • Browse all pricing plans
          Pricing Pagesnapengage pricingzoho-salesiq pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          90

          Very Good

          36

          Good

          11

          Poor

          0

          Terible

          1

          Excellent

          186

          Very Good

          77

          Good

          10

          Poor

          6

          Terible

          4

          Expert's Review generated by AI

          SnapEngage stands out as a versatile and user-friendly live chat tool, highly praised for its proactive chat features that facilitate better customer engagement and increased revenue. The ease of ...Read more

          Zoho offers a comprehensive suite of solutions for businesses, with Zoho One standing out as a favorite among users. The seamless integration between Zoho products makes workflow efficiency a ...Read more

          Pros and Cons
          • Easy to use with proactive chat for engaging customers and boosting revenue.

          • Comprehensive reports provide insights on visitor behavior and easy integration with Salesforce.

          • Customizable features for forms and pages, aiding communication with customers.

          • Efficient customer support team and useful stats summary for monitoring performance.

          • User-friendly interface for chat agents and customers, with easy customization options.

          • Issues with system integrations and outdated design can affect user experience.

          • Limits on chat disconnect time can be restrictive for ongoing conversations.

          • Seamlessly integrates with other Zoho products, providing a unified ecosystem for all business needs.

          • Offers a wide range of features such as visitor tracking, live chat, and automation, enhancing customer engagement.

          • Affordable pricing and accessibility make it suitable for small and medium-sized businesses.

          • Easy customization and user-friendly interface make it simple to set up and use, even for beginners.

          • Provides comprehensive tools for managing sales pipelines, customer relationships, and business analytics.

          • Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.

          • Some users find the Marketplace lacking in additional apps and connectors, limiting customization options.

          • Requires proper training and support to fully utilize the richness of features, which can be complex for newcomers.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          SnapEngage_customers_0

          SnapEngage_customers_0

          SnapEngage_customers_1

          SnapEngage_customers_1

          SnapEngage_customers_3

          SnapEngage_customers_3

          Renault

          Renault

          Suzuki

          Suzuki

          IIFL

          IIFL

          Media and Screenshots

          Screenshots
          Report large

          3 Screenshots

          Zoho SalesIQ

          9 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SnapEngage and Zoho SalesIQ offer a Free Trial.

          SnapEngage is designed for Large Enterprises, Medium Business and Small Business.

          Zoho SalesIQ is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for SnapEngage Starts at $16/User/Month whereas for Zoho SalesIQ Starts at $7/User/Month when Billed Yearly.

          Some top alternatives to SnapEngage includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Zendesk Chat, Zoho SalesIQ, Smartchat, ChatFlow247, Freshchat, Let's Connect and Tiledesk.

          Some top alternatives to Zoho SalesIQ includes ZoomInfo Chat, Xeno, LiveAgent, LiveChat, LiveEngage, DeskMoz, MyLiveChat, Zendesk Chat, Smartchat, ChatFlow247 and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].