spotsaas-logo
Get Listed

Compare Trakdesk vs HelpDesk vs Zoho Desk vs Zendesk Support

Overview

Description

Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble ... Read More

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Entry Level Pricing
  • Starts from $9.99 , Billed Yearly
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.6/10

9.4/10

User Ratings

4.5

(1)

4.3

(50)

Features

Total Features

14 Features

15 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $9.99 , Billed Yearly
          • $29 , Billed Yearly
          Pricing Pans
          • Starter

            $11.99

            • Email to ticket

            • Custom Domain

            • Ticket Time Tracking

            Show more +

          • Professional

            $19.99

            • Includes features of Starter plan, plus

            • Announcements

            • Multiple Business Hours

            Show more +

          • Business

            $29.99

            • Includes features of Professional plan, plus

            • Game Mechanics

            • Portal Customization

            Show more +

          • Browse all pricing plans
          • Team

            $34

            • Multiple mailboxes

            • Reply address assigned to Team

            • Multiple email templates

            Show more +

          • Enterprise

            • Includes features of Team plan, plus

            • Security Audit log Security assistance

            • Audit log

            Show more +

          Pricing Pagetrakdesk pricinghelpdesk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          23

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Bungalow.Net

          Bungalow.Net

          Rategenius

          Rategenius

          STS Gaming Group

          STS Gaming Group

          Media and Screenshots

          Screenshots

          No screenshots available.

          Ticket Detail

          3 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].