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Compare Trakdesk vs Freshdesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Trakdesk - Help Desk Software

Trakdesk

(2)
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Freshdesk - Help Desk Software

Freshdesk

(722)
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Overview
Affiliate Disclosure

Description

Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble ... Read More

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Entry Level Pricing
  • Starts from $9.99 , Billed Yearly
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.6/10

9.5/10

User Ratings

4.5

(1)

4

(5374)
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Software Demo

Demo

View demo

View demo

Features

Total Features

14 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9.99 , Billed Yearly
          • $15 , Billed Yearly
          Pricing Pans

          • Starter

            Get Started

            • Email to ticket

            • Custom Domain

            • Ticket Time Tracking

            Show more +

          • Professional

            Get Started

            • Includes features of Starter plan, plus

            • Announcements

            • Multiple Business Hours

            Show more +

          • Business

            Get Started

            • Includes features of Professional plan, plus

            • Game Mechanics

            • Portal Customization

            Show more +

            • Browse all pricing plans

          • Free

            Get Started

            • Integrated ticketing across email and social

            • Ticket Dispatch

            • Knowledge Base

            Show more +

          • Growth

            Get Started

            • Includes features of Free plan, plus

            • Automations

            • Collision Detection

            Show more +

          • Pro

            Get Started

            • Includes features of Growth plan, plus

            • Multiple products

            • Includes up to 5000 Collaborators

            Show more +

            • Browse all pricing plans
          Pricing Pagetrakdesk pricingfreshdesk pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          4.5

          (based on 1 reviews)

          4

          (based on 5374 reviews)
          Rating Distribution

          Excellent

          2

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          549

          Very Good

          99

          Good

          11

          Poor

          7

          Terible

          56

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          Stripe Payments
          Stripe Payments

          4.5

          (2947 reviews)
          TeamViewer
          TeamViewer

          3.9

          (12204 reviews)
          Business Hangouts
          Business Hangouts

          4.4

          (226 reviews)
          Harvest
          Harvest

          4.5

          (909 reviews)
          Microsoft Teams
          Microsoft Teams

          4.3

          (32097 reviews)
          Zoho CRM
          Zoho CRM

          4.1

          (8849 reviews)

          Customers

          Customers

          No Customers information available.

          Pearson

          Pearson

          Bridgestone

          Bridgestone

          Feefo

          Feefo

          Media and Screenshots

          Screenshots

          No screenshots available.

          Freshdesk

          6 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Alternatives

          Alternatives
          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          ManageEngine ServiceDesk Plus - Service Desk Software
          ManageEngine ServiceDesk Plus

          4.2

          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          ManageEngine ServiceDesk Plus - Service Desk Software
          ManageEngine ServiceDesk Plus

          4.2

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Trakdesk and Freshdesk offer a Free Trial.

          Trakdesk is designed for Large Enterprises, Medium Business and Small Business.

          Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Trakdesk Starts at $9.99/User/Month when Billed Yearly whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.

          Some top alternatives to Trakdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Helprace, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier and BoldDesk.

          Some top alternatives to Freshdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA