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Compare HESK vs Zoho Desk vs Zendesk Support vs ManageEngine ServiceDesk Plus

Overview

Description

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with ... Read More

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

Entry Level Pricing
  • Starts from $24.91 , Billed Yearly
  • Starts from $14 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.6/10

9.7/10

User Ratings

Features

Total Features

11 Features

17 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $24.91 , Billed Yearly
          • $14 , Billed Yearly
          Pricing Pans
          • HESK Cloud

            $29.99

            • 10 Support Agents

            • 10 GB file upload space

            • Statistics module

            Show more +

          • HESK Cloud Plus

            $49.99

            • Unlimited Support Agents

            • 50 GB file upload space

            • Escalate module

            Show more +

          • Free

            • 3 Free Agents

            • Email Ticketing

            • Comment in Ticket

            Show more +

          • Standard

            $20

            • Unlimited Agents

            • Includes features of Free plan, plus

            • Ticket Tags: 20 Tags/Ticket

            Show more +

          • Professional

            $35

            • Includes features of Standard plan, plus

            • Ticket Tags: 30 Tags/Ticket

            • Approvals

            Show more +

          • Browse all pricing plans
          Pricing Pagehesk pricingzoho-desk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          4

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          2628

          Very Good

          1272

          Good

          213

          Poor

          15

          Terible

          19

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Department of Education

          Department of Education

          Cira

          Cira

          Arkansas

          Arkansas

          NHS

          NHS

          Zoho Desk_customers_0

          Zoho Desk_customers_0

          Zoho Desk_customers_3

          Zoho Desk_customers_3

          Media and Screenshots

          Screenshots

          No screenshots available.

          Zoho Desk

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].