TOPdesk

Efficiency and collaboration done right.

2.3

(412)

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TOPdesk offers custom pricing plan

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Overview

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is TOPdesk?

Affiliate Disclosure

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call center agents can see what cases technicians are working on and prioritize tickets to keep the queue moving. Best of all, it's affordable and easy to use! It can automatically assign help desk tickets to technicians when they respond via e-mail or web immediately.

Pricing

TOPdesk offers custom pricing plan
Free Trial available

Customer Type

Individuals
Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Installed - Windows
Installed - Mac

TOPdesk software demo

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TOPdesk Pricing

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Free Trial

Yes, It's available

TOPdesk Pricing

TOPdesk offers custom pricing plan

Pricing Model

Free trial
Paid Plans (Quotation Based )

Claim a Free Trial

Pricing Plans

Essential

Incident Management
Asset Management
Self-service Portal
Dashboard & Reporting
Knowledge Base

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Engaged

Includes the features of Essential plan, plus
Change Management
Contract and SLA Management
Survey Module
Operations Management

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Excellent

Includes the features of Engaged plan, plus
Project Management
Webshop
24/5 support
Annual health check

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Explore in-depth pricing

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Disclaimer: Pricing information for TOPdesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for TOPdesk

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Freshdesk

Empower your support team to excel.

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8.9

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Customer service made smarter, ...

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ReadyDesk

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TOPdesk Reviews & Ratings

2.3

Based on 412 ratings & 1 review

Rating Distribution

Excellent

(0)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(1)

User Review

Lewis

06/27/20

1 out of 5

One of those annoying sites which isn't…

One of those annoying sites which isn't upfront about it's costs. Not even a "starts from" or an estimate slider. That's a big red flag that it'll be ...

View all Reviews

TOPdesk Customers

Aston University

Peterborough

UniDesk

University of Memphis

Kramp Group

Sword IT Solutions

TOPdesk Integrations

4.3

4.3

4.2

4.3

3.3

4.6

View all integrations

TOPdesk Support

Contact

+1 407-613-5410

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Orlando, Florida

Reach out to TOPdesk Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to TOPdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk and Help Desk Premier.

Yes, TOPdesk provides API.

No, TOPdesk doesn't provide mobile app.

TOPdesk is located in Orlando, Florida

TOPdesk offers Free Trial, Quotation Based pricing models

Yes, TOPdesk can integrate with Enterprise Bot, Okta, OneLogin, Microsoft Azure AD and many more.You can find more integration for TOPdesk here

The starting price is not disclosed by TOPdesk. You can visit TOPdesk pricing page to get the latest pricing.

Researched by Rajat Gupta