spotsaas-logo
Get Listed

9.6

Spot Score

Salesforce Service Cloud - Help Desk Software

Salesforce Service Cloud

Customer service made smarter, faster, and better.

Save to Favourites

Add to compare

Starts from $25/user/month when yearly

Request a Quote

What is Salesforce Service Cloud?

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all service channels. Built to help user sell more by driving customer success, shorten response times, streamline operations, reduce costs, and better delight customers.

Pricing

  • Starts from $25/user/month when yearly

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Salesforce Service Cloud software demo

View demo

Salesforce Service Cloud Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Salesforce Service Cloud Pricing

  • Starts from $25/user/month when yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the Salesforce Service Cloud Pricing Page

Disclaimer: Pricing information for Salesforce Service Cloud is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

Free Salesforce Service Cloud Alternatives

Recommended

Efficient support for all your ...

9.7

Very Good

Visit websiteCompare Salesforce Service Cloud vs Zoho Desk

Recommended

Effortlessly manage customer ...

9.2

Very Good

Visit websiteCompare Salesforce Service Cloud vs Zendesk Support

Recommended

Streamline your support process ...

Very Good

Compare Salesforce Service Cloud vs Freshservice

Recommended

Empower your support team to excel.

9.5

Very Good

Compare Salesforce Service Cloud vs Freshdesk

Connect with your customers on all ...

9.8

Excellent

Compare Salesforce Service Cloud vs LiveAgent

Streamline customer support and ...

9.4

Very Good

Compare Salesforce Service Cloud vs HelpDesk

Streamline IT support anytime,

9.8

Very Good

Compare Salesforce Service Cloud vs SysAid

Recommended

Streamline customer support with ...

9.5

Very Good

Compare Salesforce Service Cloud vs Jitbit Helpdesk

Inbound support made simple and ...

9.1

Very Good

Compare Salesforce Service Cloud vs HubSpot Service Hub

Salesforce Service Cloud Reviews & Ratings

4.6

Excellent

Based on 1867 ratings & 780 reviews

Rating Distribution

Excellent

(774)

Very Good

(6)

Good

(0)

Poor

(0)

Terible

(0)

User Review

AU

Anonymous User

01/09/24

5 out of 5

"Seamless and easy-to-use"

What do you like best about Salesforce Service Cloud? Integration of calls, emails, social media cases all into a single platform is what I like best ...

Read more

VA

Vrushabh A

01/08/24

5 out of 5

"Salesforce service cloud used to support customer"

What do you like best about Salesforce Service Cloud? Salesforce service cloud is used to support customer to there query related to product we can ...

Read more

TA

Taruna A

01/05/24

5 out of 5

"Salesforce service cloud is the best platform to provide customers query satisfaction"

What do you like best about Salesforce Service Cloud? Salesforce service cloud is use to resolve customer queries like we can manage email to case, ...

Read more

VA

vrushabh a

01/05/24

5 out of 5

"Service cloud- a very useful Salesforce tool"

What do you like best about Salesforce Service Cloud? Service is a very easy to use and easy to implement cloud of Salesforce.Its features are very ...

Read more

Salesforce Service Cloud Customers

Ticketmaster-logo

Ticketmaster

IBM-logo

IBM

NBC-logo

NBC

AT and T-logo

AT and T

PayPal-logo

PayPal

Zillow-logo

Zillow

AAA-logo

AAA

Fike-logo

Fike

SONOS-logo

SONOS

Bentley-logo

Bentley

Salesforce Service Cloud Support

Contact

1-800-664-9073

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

San Francisco, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Salesforce Service Cloud is a Help Desk Software. Salesforce Service Cloud offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage and many more functionalities.

Some top alternatives to Salesforce Service Cloud includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and BoldDesk.

Yes, Salesforce Service Cloud provides API.

Yes, Salesforce Service Cloud provides mobile app.

Salesforce Service Cloud is located in San Francisco, California

Salesforce Service Cloud offers Free Trial, Subscription pricing models

Yes, Salesforce Service Cloud can integrate with Quickbooks, Freshbooks, Jira, Act-On and many more.You can find more integration for Salesforce Service Cloud here

The starting price of Salesforce Service Cloud is $25/user/month when yearly

author img

Researched by Rajat Gupta