spotsaas-logo
Get Listed

9.6

Spot Score

Salesforce Service Cloud - Help Desk Software

Salesforce Service Cloud

Customer service made smarter, faster, and better.

Add to compare

Starts from $25/User/Month

What is Salesforce Service Cloud?

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all service channels. Built to help user sell more by driving customer success, shorten response times, streamline operations, reduce costs, and better delight customers.

Pricing

  • Starts from $25/User/Month

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Software demo

View demo

You can also consider

Salesforce Service Cloud Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Salesforce Service Cloud Pricing

  • Starts from $25/User/Month

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the Salesforce Service Cloud Pricing Page

Disclaimer: Pricing information for Salesforce Service Cloud is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

Salesforce Service Cloud Reviews & Ratings

4.6

Excellent

Based on 1867 ratings & 780 reviews

Rating Distribution

Excellent

(774)

Very Good

(6)

Good

(0)

Poor

(0)

Terible

(0)

User Review

Log in Required to View Reviews

AU

Anonymous User

01/09/24

5 out of 5

"Seamless and easy-to-use"

What do you like best about Salesforce Service Cloud? Integration of calls, emails, social media cases all into a single platform is what I like best ...

Read more

VA

Vrushabh A

01/08/24

5 out of 5

"Salesforce service cloud used to support customer"

What do you like best about Salesforce Service Cloud? Salesforce service cloud is used to support customer to there query related to product we can ...

Read more

TA

Taruna A

01/05/24

5 out of 5

"Salesforce service cloud is the best platform to provide customers query satisfaction"

What do you like best about Salesforce Service Cloud? Salesforce service cloud is use to resolve customer queries like we can manage email to case, ...

Read more

VA

vrushabh a

01/05/24

5 out of 5

"Service cloud- a very useful Salesforce tool"

What do you like best about Salesforce Service Cloud? Service is a very easy to use and easy to implement cloud of Salesforce.Its features are very ...

Read more

Salesforce Service Cloud Media

Salesforce Service Cloud Customers

Ticketmaster-logo

Ticketmaster

IBM-logo

IBM

NBC-logo

NBC

AT and T-logo

AT and T

PayPal-logo

PayPal

Zillow-logo

Zillow

AAA-logo

AAA

Fike-logo

Fike

SONOS-logo

SONOS

Bentley-logo

Bentley

Salesforce Service Cloud Support

Contact

1-800-667-6389

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

San Francisco, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Salesforce Service Cloud is a Help Desk Software. Salesforce Service Cloud offers the following functionalities:

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
Read More

Here's a list of the best alternatives for Salesforce Service Cloud

Yes, Salesforce Service Cloud provides API.

Yes, Salesforce Service Cloud provides mobile app.

Salesforce Service Cloud is located in San Francisco, California

Salesforce Service Cloud offers Free Trial, Subscription pricing models

Yes, Salesforce Service Cloud can integrate with

Read More