Salesforce Service Cloud is a Help Desk Software. Salesforce Service Cloud offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage and many more functionalities.
Some top alternatives to Salesforce Service Cloud includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and BoldDesk.
Yes, Salesforce Service Cloud provides API.
Yes, Salesforce Service Cloud provides mobile app.
Salesforce Service Cloud is located in San Francisco, California
Salesforce Service Cloud offers Free Trial, Subscription pricing models
Yes, Salesforce Service Cloud can integrate with Quickbooks, Freshbooks, Jira, Act-On and many more.You can find more integration for Salesforce Service Cloud here
The starting price of Salesforce Service Cloud is $25/user/month when yearly