Compare Salesforce Service Cloud vs LiveAgent vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Salesforce Service Cloud (780) Get Quote Get Quote	LiveAgent (870) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More	LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More
Entry Level Pricing	Starts from $25 , yearly	Starts from $15
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.6/10	9.8/10
User Ratings	4.6 (1867)	4.7 (1542)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	17 Features	25 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$25 , yearly	$15
Pricing Plans	Starter Suite $25 /user/month Get Started Dynamic Email Marketing and Analytics Out-of-the-box Sales Processes Seamless Customer Service Show more + Pro Suite $100 /user/month Get Started Everything in Starter plus Enhanced; Real-Time Chat Greater Customization and Automation Sales Quoting and Forecasting Show more + Enterprise $165 /user/month Get Started AI for Customer Service Self-Service Help Center Workflow Automation Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 1867 reviews)	4.7 (based on 1542 reviews)
Rating Distribution	Excellent 774 Very Good 6 Good 0 Poor 0 Terible 0	Excellent 682 Very Good 173 Good 13 Poor 1 Terible 1
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	No pros or cons available for the product	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)	Xero 4.2 (5582 reviews) vCita 4.5 (306 reviews) Stripe Payments 4.5 (2947 reviews)

Customers

Customers	Ticketmaster IBM NBC	LiveAgent_customers_5 LiveAgent_customers_1 LiveAgent_customers_3

Media and Screenshots

Screenshots	4 Screenshots	14 Screenshots
Videos	1 Videos	5 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Salesforce Service Cloud and LiveAgent offer a Free Trial.

Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Salesforce Service Cloud Starts at $25/user/month when yearly whereas for LiveAgent Starts at $15/User/Month.

Some top alternatives to Salesforce Service Cloud includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

Some top alternatives to LiveAgent includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Salesforce Service Cloud vs LiveAgent vs Zendesk Support vs Zoho Desk

Salesforce Service Cloud

LiveAgent

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure