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Compare TOPdesk vs SolarWinds Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

TOPdesk - Service Desk Software

TOPdesk

(1)
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SolarWinds Service Desk - Service Desk Software

SolarWinds Service Desk

(166)
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Overview
Affiliate Disclosure

Description

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call ... Read More

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19
Free Trial Availability
User Ratings

2.3

(412)

4.4

(1874)
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Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • $19
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Pagetopdesk pricingsolarwinds-service-desk pricing
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings

      2.3

      (based on 412 reviews)

      4.4

      (based on 1874 reviews)
      Rating Distribution

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      1

      Excellent

      97

      Very Good

      61

      Good

      6

      Poor

      1

      Terible

      1

      Expert's Review generated by AI

      No Expert ai Review available for the product

      No Expert ai Review available for the product

      Pros and Cons
      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Integrations

      Integration with other apps
      Enterprise Bot
      Enterprise Bot

      4.3

      (1 reviews)
      Okta
      Okta

      4.3

      (2247 reviews)
      OneLogin
      OneLogin

      4.2

      (639 reviews)
      Jira
      Jira

      4.4

      (17380 reviews)
      TeamViewer
      TeamViewer

      3.9

      (12204 reviews)
      Dameware Mini Remote Control
      Dameware Mini Remote Control

      4.6

      (25 reviews)

      Customers

      Customers
      Aston University

      Aston University

      Peterborough

      Peterborough

      UniDesk

      UniDesk

      No Customers information available.

      Media and Screenshots

      Screenshots
      Asset Management Campaign Labs

      6 Screenshots

      All Networked Devices

      6 Screenshots

      Videos
      video-0

      4 Videos

      video-0

      1 Videos

      Alternatives

      Alternatives
      Freshservice - Service Desk Software
      Freshservice

      4.4

      ManageEngine ServiceDesk Plus - Service Desk Software
      ManageEngine ServiceDesk Plus

      4.2

      SolarWinds Service Desk - Service Desk Software
      SolarWinds Service Desk

      4.4

      Freshservice - Service Desk Software
      Freshservice

      4.4

      ManageEngine ServiceDesk Plus - Service Desk Software
      ManageEngine ServiceDesk Plus

      4.2

      Ivanti Service Manager - Service Desk Software
      Ivanti Service Manager

      3.8

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both TOPdesk and SolarWinds Service Desk offer a Free Trial.

      TOPdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

      SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of SolarWinds Service Desk begins at $19/User/Month, while pricing details for TOPdesk are unavailable.

      Some top alternatives to TOPdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Freshdesk, Teamwork Desk, HelpDesk, Desky, Salesforce Service Cloud, ReadyDesk, Milldesk and Help Desk Premier.

      Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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