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Symantec ServiceDesk - Service Desk Software

Symantec ServiceDesk

Efficiently manage customer service and IT requests.

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Symantec ServiceDesk offers custom pricing plan

What is Symantec ServiceDesk?

ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages customer service requests, work orders, change orders, materials and document management. ServiceDesk Plus is designed for solution providers, cabling companies, multiple site facilities, multi-office companies or any organization that provides 24 x 7 services to the public.

Pricing

  • Symantec ServiceDesk offers custom pricing plan

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Installed - Windows

Symantec ServiceDesk Pricing

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Free Trial

  • Not available

Symantec ServiceDesk Pricing

  • Symantec ServiceDesk offers custom pricing plan

Pricing Model

  • Paid Plans (Quotation Based )

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Symantec ServiceDesk Reviews & Ratings

4

Very Good

Based on 33 ratings & 15 reviews

Rating Distribution

Excellent

(7)

Very Good

(5)

Good

(1)

Poor

(0)

Terible

(2)

User Review

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JR

John Raniel D

12/10/23

4 out of 5

"Symantec ServiceDesk"

What do you like best about Symantec ServiceDesk? Symantec ServiceDesk is a complete IT service management (ITSM) system that offers several benefits ...

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TJ

Topher John M

09/27/23

4 out of 5

"Symantec SeviceDesk Review"

What do you like best about Symantec ServiceDesk? Self-Service Portal: Users can log issues and requests through a self-service portal, reducing the ...

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KK

komal k

04/19/22

4.5 out of 5

"Best serviceDesk best service provider"

What do you like best about Symantec ServiceDesk? Symantec is my all the favorite brand. All the services provided by this are at its best. Overall i ...

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TD

Teresa D

09/14/20

5 out of 5

"Automated Incident response and problem resolution solutions"

What do you like best about Symantec ServiceDesk? ServiceDesk offers fast introduce and arrangement through a wizard-driven UI and coordinates ...

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Symantec ServiceDesk Support

Customer Service

Online

Location

Mountain View, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Symantec ServiceDesk provides API.

No, Symantec ServiceDesk doesn’t provide mobile app.

Symantec ServiceDesk is located in Mountain View, California

Symantec ServiceDesk offers Quotation Based pricing model

We don't have information regarding integrations of the Symantec ServiceDesk as of now.