Symantec ServiceDesk

Efficiently manage customer service and IT requests.

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Symantec ServiceDesk offers custom pricing plan

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Overview

Pricing

Alternatives

Ratings

Support

FAQs

What is Symantec ServiceDesk?

Affiliate Disclosure

ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages customer service requests, work orders, change orders, materials and document management. ServiceDesk Plus is designed for solution providers, cabling companies, multiple site facilities, multi-office companies or any organization that provides 24 x 7 services to the public.

Pricing

Symantec ServiceDesk offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Installed - Windows

Symantec ServiceDesk software demo

Symantec ServiceDesk has not given any software demo yet

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Symantec ServiceDesk Pricing

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Free Trial

Not available

Symantec ServiceDesk Pricing

Symantec ServiceDesk offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

Visit website

Pricing Plans

Symantec ServiceDesk

Ghost Solution Suite
Client Management Suite
Asset Management Suite
Server Management Suite

Explore in-depth pricing

Free Symantec ServiceDesk Alternatives

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HelpDesk

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Milldesk

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Symantec ServiceDesk Reviews & Ratings

Very Good

Based on 33 ratings & 15 reviews

Rating Distribution

Excellent

(7)

Very Good

(5)

Good

(1)

Poor

(0)

Terible

(2)

User Review

John Raniel D

12/10/23

4 out of 5

"Symantec ServiceDesk"

What do you like best about Symantec ServiceDesk? Symantec ServiceDesk is a complete IT service management (ITSM) system that offers several benefits ...

Topher John M

09/27/23

4 out of 5

"Symantec SeviceDesk Review"

What do you like best about Symantec ServiceDesk? Self-Service Portal: Users can log issues and requests through a self-service portal, reducing the ...

komal k

04/19/22

4.5 out of 5

"Best serviceDesk best service provider"

What do you like best about Symantec ServiceDesk? Symantec is my all the favorite brand. All the services provided by this are at its best. Overall i ...

Teresa D

09/14/20

5 out of 5

"Automated Incident response and problem resolution solutions"

What do you like best about Symantec ServiceDesk? ServiceDesk offers fast introduce and arrangement through a wizard-driven UI and coordinates ...

View all Reviews

Symantec ServiceDesk Support

Customer Service

Online

Location

Mountain View, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to Symantec ServiceDesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk and BoldDesk.

Yes, Symantec ServiceDesk provides API.

No, Symantec ServiceDesk doesn't provide mobile app.

Symantec ServiceDesk is located in Mountain View, California

Symantec ServiceDesk offers Quotation Based pricing model

We don't have information regarding integrations of the Symantec ServiceDesk as of now.

The starting price is not disclosed by Symantec ServiceDesk. You can visit Symantec ServiceDesk pricing page to get the latest pricing.

Researched by Rajat Gupta