Symantec ServiceDesk Reviews in January 2025: User Ratings, Pros & Cons

"Automated Incident response and problem resolution solutions"

What do you like best about Symantec ServiceDesk? ServiceDesk offers fast introduce and arrangement through a wizard-driven UI and coordinates straightforwardly with IT Management Suite to lessen administration interferences, quicken administration reclamations, right fundamental issues and diminish personal time sparing significant IT assets and costs. Symantec Service Desk’s concern the board module empowers clients to track and resolve issue occurrences. In addition, the product sets ...

"Great Customer "

What do you like best about Symantec ServiceDesk? Great security and easy to use. The survey Monkey integration was super helpful too, What do you dislike about Symantec ServiceDesk?

"A great help-desk solution."

What do you like best about Symantec ServiceDesk? It is extremely user-friendly and fits into our company's business model. What do you dislike about Symantec ServiceDesk?

"Secure authentication "

What do you like best about Symantec ServiceDesk? I've used Symantec at several locations already, it's really easy to navigate through. Security codes are well timed. Credential IDs are created safely and responsibly. When needed you can created more than one IDs, you never know if you need a back up or if you have to jobs like I do, this can really help.

"Protect and service"

What do you like best about Symantec ServiceDesk? Balancing access and protection and user friendliness What do you dislike about Symantec ServiceDesk?

"Best serviceDesk best service provider"

What do you like best about Symantec ServiceDesk? Symantec is my all the favorite brand. All the services provided by this are at its best. Overall i liked the product. What do you dislike about Symantec ServiceDesk?

"The Symantec ServiceDesk interface is perfect software solve problems in all systems."

What do you like best about Symantec ServiceDesk? Excelent software to manager the company and protect all the machines. The interface is very easy to use and the program have some training for the users to configurate all the software.

"Symantec ServiceDesk"

What do you like best about Symantec ServiceDesk? Symantec ServiceDesk is a complete IT service management (ITSM) system that offers several benefits to businesses looking to optimize their IT procedures. The platform facilitates the centralized management of IT services, incidents, problems, modifications, and releases, hence increasing efficiency and collaboration among IT teams. Automation and workflow features enable firms to automate mundane processes and consistently adhere to ITIL ...

"Symantec SeviceDesk Review"

What do you like best about Symantec ServiceDesk? Self-Service Portal: Users can log issues and requests through a self-service portal, reducing the burden on IT staff. What do you dislike about Symantec ServiceDesk?

"Awesome tool to solve all problems in system"

What do you like best about Symantec ServiceDesk? good software to manager the company and protect all the systems.It provides some training to user so that they can make setup configuration.