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Compare Symantec ServiceDesk vs ManageEngine ServiceDesk Plus vs Freshdesk vs Zoho Desk

Overview

Description

ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages ... Read More

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

Not Available

Not Available

User Ratings
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Software Demo

Demo

Symantec ServiceDesk has not given any software demo yet

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Features

Total Features

0 Features

6 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        Pricing information not available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        7

        Very Good

        5

        Good

        1

        Poor

        0

        Terible

        2

        Excellent

        88

        Very Good

        50

        Good

        10

        Poor

        1

        Terible

        1

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons
        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        ManageEngine ServiceDesk Plus_customers_0

        ManageEngine ServiceDesk Plus_customers_0

        ManageEngine ServiceDesk Plus_customers_1

        ManageEngine ServiceDesk Plus_customers_1

        ManageEngine ServiceDesk Plus_customers_2

        ManageEngine ServiceDesk Plus_customers_2

        Media and Screenshots

        Screenshots

        No screenshots available.

        ManageEngine ServiceDesk Plus Demo - Live dashboards

        16 Screenshots

        Videos

        No videos available.

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        ManageEngine ServiceDesk Plus offers Free Trial, but Symantec ServiceDesk does not.

        Symantec ServiceDesk is designed for Large Enterprises, Medium Business and Small Business.

        ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Symantec ServiceDesk and ManageEngine ServiceDesk Plus are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Symantec ServiceDesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, ReadyDesk, Milldesk, Sitehelpdesk and BoldDesk.

        Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].