IBM Control Desk

Streamline your service desk with intelligent asset management.

4.6

(20)

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IBM Control Desk offers custom pricing plan

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Overview

Pricing

Alternatives

Ratings

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FAQs

What is IBM Control Desk?

Affiliate Disclosure

IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time they are acquired, provide a single view of IT services delivered to end users, deliver real-time service level reporting to both monitoring and management tools, and gives full visibility of asset service levels.

Pricing

IBM Control Desk offers custom pricing plan
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

IBM Control Desk software demo

IBM Control Desk has not given any software demo yet

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IBM Control Desk Pricing

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Free Trial

Yes, It's available

IBM Control Desk Pricing

IBM Control Desk offers custom pricing plan

Pricing Model

Free trial
Paid Plans (Quotation Based )

Claim a Free Trial

Pricing Plans

IBM Control Desk

Manage IT operational assets
Create software app store
Analyze change impacts
Use self-service service catalog
Manage software assets

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Explore in-depth pricing

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IBM Control Desk Reviews & Ratings

4.6

Excellent

Based on 20 ratings & 15 reviews

Rating Distribution

Excellent

(7)

Very Good

(7)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review generated by AI

IBM Control Desk has received positive feedback over the past year, with users praising its ability to manage multivendor multicloud environments efficiently. The tool stands out for its versatility, seamlessly unifying IT service management with robust control features, optimizing asset management and maximizing return on investment. Users appreciate its ...Read more

IBM Control Desk pros and cons

Streamlines IT service management with robust control features, enhancing efficiency and solution comprehensiveness.
Great customer service with a supportive team that aids in a smooth onboarding process.
Provides mind-blowing management tools, making work easier and optimizing asset utilization.
Offers intuitive and easy-to-use features with powerful workflow for process automation and efficiency improvement.
Cloud-based accessibility allows for control and service management from any device, enhancing flexibility and convenience.

Some users find the richness of features and customizations complex without adequate support, potentially intimidating newcomers.
Limited marketplace selection for additional apps and connectors may restrict access to advanced functionalities.

User Review

Anonymous User

01/24/24

4 out of 5

"Fair experience with IBM Control desk"

What do you like best about IBM Control Desk? Helps managing multivendor multicloud environment, Saas What do you dislike about IBM Control Desk?

Anonymous User

12/12/23

5 out of 5

"IBM Control Desk: Orchestrating Efficiency and Control"

What do you like best about IBM Control Desk? The versatility of IBM Control Desk stands out, seamlessly unifying IT service management with robust ...

Heli J

11/30/23

4 out of 5

"Great management tools"

What do you like best about IBM Control Desk? Services provided by IBM Control Desk are mind blowing. It makes work so easy. It has several management ...

Mayank K

11/30/23

4 out of 5

"One stop for managing digital and physical business assets."

What do you like best about IBM Control Desk? Helps costomer to optimize the assets and maximise the return on investment What do you dislike about ...

View all Reviews

IBM Control Desk Support

Contact

914-499-1900

Customer Service

Online

Location

Armonk, New York

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to IBM Control Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager and Max HelpDesk.

Yes, IBM Control Desk provides API.

Yes, IBM Control Desk provides a mobile app.

IBM Control Desk is located in Armonk, New York

IBM Control Desk offers Free Trial, Quotation Based pricing models

We don't have information regarding integrations of the IBM Control Desk as of now.

The starting price is not disclosed by IBM Control Desk. You can visit IBM Control Desk pricing page to get the latest pricing.

Researched by Rajat Gupta