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Compare Symantec ServiceDesk vs HelpDesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Symantec ServiceDesk (15) Visit website Visit Website	HelpDesk (25) Visit website Visit Website

Overview

Description	ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages ... Read More	HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More
Entry Level Pricing	Not Available	Starts from $29 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	Not Available	9.4/10
User Ratings	4 (33)	4.3 (50)
	Visit website	Visit website

Features

Total Features	0 Features	15 Features
Unique Features	No features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	Not Available	$29 , Billed Yearly
Pricing Pans	Not Available	Team $34 Get Started Multiple mailboxes Reply address assigned to Team Multiple email templates Show more + Enterprise Get Started Includes features of Team plan, plus Security Audit log Security assistance Audit log Show more +
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4 (based on 33 reviews)	4.3 (based on 50 reviews)
Rating Distribution	Excellent 7 Very Good 5 Good 1 Poor 0 Terible 2	Excellent 23 Very Good 2 Good 0 Poor 0 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Jira 4.4 (17380 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)

Customers

Customers	No Customers information available.	Bungalow.Net Rategenius STS Gaming Group

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	No videos available.	3 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].