Dameware Mini Remote Control

Best Remote Control For Organization

What do you like best? Easy and simple to use. You can connect to computers in the domain and outside. You can transfer files to the station and back What do you dislike? In a big way, there are no downsides. I would like to have the graphic design of the buttons burned. Recommendations to others considering the product: Highly recommended, good for large organizations. What problems are you solving with the product? What benefits have you realized? Rescues me ...

Dameware making life easier

What do you like best? I like not only being able to remotely assist customers, but being able to transfer files necessary for install through interface itself What do you dislike? I wish it would tell me if a user was actually logged in to their computer. Because sometimes when I try to remote in. A user can deny me access. Recommendations to others considering the product: It is a great alternative to Windows Remote Asstiance. You can transfer files with this program as ...

Wonderful tool

What do you like best? I love using it to help my clients through difficult problems. Being able to see them and control the mouse let's us work collaboratively instead of the watching a blank screen like remote systems. I love how easy it is to find their computer name too. What do you dislike? This thing is great and easy to use. I can image a computer, install apps and talk with the consumer I. A heartbeat! Recommendations to others considering the product Fast, easy to use, and ...

Excellent full featured remote control software

What do you like best? Unlike a lot of other remote control software, I have never had problems with DameWare failing to render the screen of a remote system, failing to allow control, or being sluggish and causing screen tearing and artifacts. I don't know what they did with their MRC driver but DameWare Just Works. What do you dislike? If you are using AD authentication, you will not be able to remote into computers that are not joined to the domain. It's a minor nuisance but one to ...

Best remote support software, bar none!

What do you like best? The mirrror driver. With dameware i can remote into a pc, and unlike RDP it is just like I am sitting in front of it. Also i can turn off the remote users keyboard which prevents interruptions. What do you dislike? I don't really have any complaints. My one gripe is that it can be laggy over vpn. Recommendations to others considering the product Buy it, buy it now. Dameware is the best remote control tool on the market. Solarwinds provides top notch support ...

DameWare is a great tool for remote assistance

What do you like best? DameWare works great. You can save IPs to reconnect later. It works great, has a lot of options. One problem I have with windows RDC is if a user has 2 screens, It can be a little clunky. DameWare handles multiple displays like a champ. What do you dislike? I can't think of a bad feature of this software. What business problems are you solving with the product? What benefits have you realized? In helpdesk support, you really need to see a users computer. ...

DameWare Easy To Use and Very Useful

What do you like best? I like that Dameware is very easy to configure and use. Most of the options are able to be found without the need to click through multiple menus. A lot of the necessary features are located on the hot bar. The software supports smart cards. What do you dislike? I haven't found anything that I dislike about the software. Recommendations to others considering the product I have no recommendations as of this time. What business problems are you solving with the ...

Dameware (Solar Winds) - Mini Remote Control - It 'Simply' Works

What do you like best? This is a great tool for the small to medium business. For the act of obtaining a remote desktop connection of a PC on the network ... it's simple and works without frills. If the Dameware agent is not installed on the target machine... the technician console will push it out silently as long as you have the appropriate authority. We also use it as a quick way for users to find their PC number or IP by clicking on the icon in the system tray. What do you dislike? ...

Great Product, Easy To Use!

What do you like best? Simple easy to user interface. Ability to remotely gain entry to a computer is a huge time saver. What do you dislike? The ability to mass delete existing favorite machines would be a huge time saver also for when your list gets too long. Recommendations to others considering the product You won't regret using this product it's a huge time saver and financially responsible to make your IT work faster and more efficiently with this product. What business ...

Hands down best remote support software, beats VLC easily

What do you like best? It is seamless and fast. It works so well and integrates well with our other software. There is no lag or latency like VLC shows, I love it. What do you dislike? Nothing, easy management, easy install, great price, all around perfect. Recommendations to others considering the product If you want a fast and easily integrated remote management system, look no further. What business problems are you solving with the product? What benefits have you realized? I ...