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Compare TOPdesk vs Salesforce Service Cloud vs Zoho Desk vs Zendesk Support

TOPdesk - Service Desk Software
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Overview

Description

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call ... Read More

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $25 , yearly
Free Trial Availability
Spotsaas Score

Not Available

9.6/10

User Ratings
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Software Demo

Demo

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Features

Total Features

0 Features

17 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $25 , yearly
        Pricing Pans
        • Not Available
        • Starter Suite

          $25

          /user/month

          • Dynamic Email Marketing and Analytics

          • Out-of-the-box Sales Processes

          • Seamless Customer Service

          Show more +

        • Pro Suite

          $100

          /user/month

          • Everything in Starter plus Enhanced; Real-Time Chat

          • Greater Customization and Automation

          • Sales Quoting and Forecasting

          Show more +

        • Enterprise

          $165

          /user/month

          • AI for Customer Service

          • Self-Service Help Center

          • Workflow Automation

        • Browse all pricing plans
        Pricing Pagetopdesk pricingsalesforce-service-cloud pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        0

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        1

        Excellent

        774

        Very Good

        6

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Aston University

        Aston University

        Peterborough

        Peterborough

        UniDesk

        UniDesk

        Ticketmaster

        Ticketmaster

        IBM

        IBM

        NBC

        NBC

        Media and Screenshots

        Screenshots
        Asset Management Campaign Labs

        6 Screenshots

        service cloud

        4 Screenshots

        Videos
        video-0

        4 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both TOPdesk and Salesforce Service Cloud offer a Free Trial.

        TOPdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

        Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Salesforce Service Cloud begins at $25/user/month when yearly, while pricing details for TOPdesk are unavailable.

        Some top alternatives to TOPdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Freshdesk, Teamwork Desk, HelpDesk, Desky, Salesforce Service Cloud, ReadyDesk, Milldesk and Help Desk Premier.

        Some top alternatives to Salesforce Service Cloud includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].