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Compare SysAid vs Freshservice

Overview

Description

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain ... Read More

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.8/10

Not Available

User Ratings

Features

Total Features

16 Features

0 Features

Unique Features

    No features

    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $19 , Billed Yearly
        Pricing Pans
        • Not Available
        • Starter

          $29

          • Incident Management

          • Knowledge Base

          • Self Service Portal

          Show more +

        • Growth

          $59

          • Includes features of Starter plan, plus

          • Service Catalog

          • Asset Management

          Show more +

        • Pro

          $115

          • Includes features of Growth plan, plus

          • Problem Management

          • Change Management

          Show more +

        • Browse all pricing plans
        Pricing Pagesysaid pricingfreshservice pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        65

        Very Good

        20

        Good

        3

        Poor

        0

        Terible

        2

        Excellent

        47

        Very Good

        10

        Good

        0

        Poor

        1

        Terible

        2

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Adobe

        Adobe

        Titan

        Titan

        Coca-Cola

        Coca-Cola

        vroom

        vroom

        Cordant

        Cordant

        Addison Lee

        Addison Lee

        Media and Screenshots

        Screenshots
        Dashboard screenshot

        9 Screenshots

        Ticket counts

        7 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        4 Videos

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].