Customer satisfaction is a highly important aspect for today's businesses. Because of this, it is essential that every new query is attended to and every issue is resolved with as much efficiency as possible. The best way to achieve this is through the use of awesome service desk software.... Read more
Researched and Edited by Rajat Gupta
Last updated: December 2024
Service Desk Software overview
Read buyer's guideResearched and Edited by Rajat Gupta
Last updated: December 2024
Unique Features
Self Service Portal
Live Chat
Contract (SLA Management)
Knowledge Base
+ 13 more
Pricing
56% Software offers Free Trial
13% Software offers Freemium
Showing 1-20 out of 48
List of the Top Service Desk Software as of December 2024
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
Streamline inquiries, resolve issues - elevate organizational excellence.
What is HEINZELMANN Service.Desk?
Introducing HEINZELMANN Service.Desk, a robust full-service management software solution that redefines inquiry and problem handling in any ... Read more
HEINZELMANN Service.Desk Pricing
HEINZELMANN Service.Desk offers custom pricing plan
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Streamline inquiries, resolve issues - elevate organizational excellence.
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Product Description
Introducing HEINZELMANN Service.Desk, a robust full-service management software solution that redefines inquiry and problem handling in any organization. Say goodbye to chaotic email threads and missed deadlines with our revolutionary platform tailored to boost efficiency and effectiveness ...
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HEINZELMANN Service.Desk offers custom pricing plan
What is Alemba Service Manager?
Alemba Service Manager is designed to help departments, such as HR and Facilities, provide users with better services and a seamless experience. ... Read more
Alemba Service Manager Pricing
Alemba Service Manager offers custom pricing plan
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Enhance efficiency and streamline processes effortlessly.
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Product Description
Alemba Service Manager is designed to help departments, such as HR and Facilities, provide users with better services and a seamless experience. Trusted by countless enterprise-level organizations all over the world, this IT Service Management tool boasts a powerful integration platform, ...
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Alemba Service Manager offers custom pricing plan
What is Suptask?
Suptask revolutionizes ticketing in teams. Our platform facilitates a seamless transition between conversation on Slack to a comprehensive ... Read more
Suptask Pricing
Starts from $18/Month when Billed Yearly, also offers free forever plan
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Streamline teamwork with seamless ticketing.
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Product Description
Suptask revolutionizes ticketing in teams. Our platform facilitates a seamless transition between conversation on Slack to a comprehensive ticketing system without needing to exit the app. We promote inter-team collaboration, eliminating obstacles between teams, and drastically reducing ...
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Starts from $18/Month when Billed Yearly, also offers free forever plan
What is HaloITSM?
HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your ... Read more
HaloITSM Pricing
Free Trial available
HaloITSM offers custom pricing plan
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Streamline IT service management for seamless operations.
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Product Description
HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams can track, plan and raise tickets based on the content in our knowledge base. A dashboard helps you keep ...
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Free Trial available
HaloITSM offers custom pricing plan
What is GLPI?
GLPI is an award-winning Service Management platform that allows its users to centrally manage help desk, CMDB, and asset management while also ... Read more
GLPI Pricing
Free Trial available, Try Now
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Elevate your management with streamlined efficiency.
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Product Description
GLPI is an award-winning Service Management platform that allows its users to centrally manage help desk, CMDB, and asset management while also providing access to project management, financial management, configuration, and administrative capabilities. A powerful solution for companies of all ...
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Free Trial available, Try Now
What is Scopedesk?
Scopedesk is a Help Desk Software as a Service that streamlines ticket management on both sides of the help desk. It offers powerhouse features ... Read more
Scopedesk Pricing
Free Trial available
Starts from $79/Month, also offers free forever plan
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Streamlining support, satisfied customers, simplified.
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Product Description
Scopedesk is a Help Desk Software as a Service that streamlines ticket management on both sides of the help desk. It offers powerhouse features such as Multiple Ticket Queues, Predefined Ticket Actions, Full Ticket History, and Email Notifications. This service is suitable for businesses of any ...
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Free Trial available
Starts from $79/Month, also offers free forever plan
What is Richdesk?
RichDesk is an innovative helpdesk and asset management software solution designed to optimize customer service and employee support. It contains ... Read more
Richdesk Pricing
Free Trial available
Richdesk offers custom pricing plan
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Empower exceptional customer service and support with RichDesk.
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Product Description
RichDesk is an innovative helpdesk and asset management software solution designed to optimize customer service and employee support. It contains all the necessary features to do just that – incident and service templates, email and knowledge base templates, resource calendars, CMDB with asset ...
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Free Trial available
Richdesk offers custom pricing plan
What is Centreon?
Centreon is a comprehensive, proactive monitoring solution with powerful insights into complexities of IT structures, both local and in the ... Read more
Centreon Pricing
Free Trial available, Try Now
Centreon offers custom pricing plan
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Unlock your full IT potential with Centreon.
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Product Description
Centreon is a comprehensive, proactive monitoring solution with powerful insights into complexities of IT structures, both local and in the cloud. This system helps companies make business decisions with confidence, reducing risk and eliminating blind spots. It also provides seamless ...
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Free Trial available, Try Now
Centreon offers custom pricing plan
What is HR365 Helpdesk?
HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless ... Read more
HR365 Helpdesk Pricing
Free Trial available, Try Now
Starts from $49/Month
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Efficient ticket tracking for seamless helpdesk management.
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Product Description
HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full customisation, it's the perfect solution for any company's ticketing needs. Streamline and optimise your help desk ...
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Free Trial available, Try Now
Starts from $49/Month
What is ALVAO Service Desk?
ALVAO Service Desk is a powerful tool for internal service teams, designed for ease of use and fostering effective communication. This software ... Read more
ALVAO Service Desk Pricing
Free Trial available, Try Now
Starts from $3/User/Month
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Efficiently manage requests and streamline workflows with ALVAO Service Desk.
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Product Description
ALVAO Service Desk is a powerful tool for internal service teams, designed for ease of use and fostering effective communication. This software solution enables companies to gain an effective look into their workload with clearer priorities, better organization of departments, and improved ...
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Free Trial available, Try Now
Starts from $3/User/Month
What is Web+Center?
Web+Center provides an open-source, web-based help desk platform specifically designed to run on any device, including laptops, Macs, tablets, ... Read more
Web+Center Pricing
Starts from $400License Key
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Streamline customer support with open-source help desk.
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Product Description
Web+Center provides an open-source, web-based help desk platform specifically designed to run on any device, including laptops, Macs, tablets, and mobile phones. With access to 100% of the source code, organizations can customize their experience to suit their unique business needs, such as IT ...
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Starts from $400License Key
What is HappyFox Assist AI?
Assist AI is a powerful ticketing software system that uses AI and conversation to help keep your IT and HR Support departments running smoothly. ... Read more
HappyFox Assist AI Pricing
HappyFox Assist AI offers custom pricing plan
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Revolutionize your support with AI automation.
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Product Description
Assist AI is a powerful ticketing software system that uses AI and conversation to help keep your IT and HR Support departments running smoothly. It's designed to reduce ticket volume, improve agent productivity and promote employee engagement, all done through automation with Slack and ...
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HappyFox Assist AI offers custom pricing plan
What is iSupport Software?
iSupport Software enables businesses of any size to automate their IT help desk and customer service operations. With its intuitive enough ... Read more
iSupport Software Pricing
iSupport Software offers custom pricing plan
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Streamline IT support and customer service processes.
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Product Description
iSupport Software enables businesses of any size to automate their IT help desk and customer service operations. With its intuitive enough interface and unparalleled feature set, this solution enables users to manage Incidents, Problems, Change Requests, CMDBs, Knowledge Bases, Assets, ...
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iSupport Software offers custom pricing plan
What is Serviceaide ChangeGear?
Serviceaide ChangeGear is a robust and trusted IT service management (ITSM) platform that has been honored as ‘best in class’ by Gartner, Pink ... Read more
Serviceaide ChangeGear Pricing
Serviceaide ChangeGear offers custom pricing plan
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Transform your IT service management with ChangeGear.
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Product Description
Serviceaide ChangeGear is a robust and trusted IT service management (ITSM) platform that has been honored as ‘best in class’ by Gartner, Pink Elephant, and Forrester. The highly innovative ChangeGear software solution covers all the needs of IT operations, from change management to conformity ...
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Serviceaide ChangeGear offers custom pricing plan
What is Tikit?
Tikit is the perfect tool for Teams and employees to enjoy a seamless support experience. Built to reduce ticket capacity, quickly respond to ... Read more
Tikit Pricing
Free Trial available
Starts from $90/Month when Billed Yearly
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Effortlessly streamline and enhance customer support.
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Product Description
Tikit is the perfect tool for Teams and employees to enjoy a seamless support experience. Built to reduce ticket capacity, quickly respond to customer enquiries and automate workflows. With Tikit, benefit from the AI-powered ticket deflection, email and Teams chat ticket creation, efficient ...
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Free Trial available
Starts from $90/Month when Billed Yearly
What is BackHQ?
BackHQ is the perfect one-stop-shop for all employees' needs, simplifying and automating their requests. Our intuitive platform helps manage ... Read more
BackHQ Pricing
BackHQ offers custom pricing plan
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Streamline employee requests and boost productivity.
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Product Description
BackHQ is the perfect one-stop-shop for all employees' needs, simplifying and automating their requests. Our intuitive platform helps manage conversations at scale, empowering them with self-service capabilities and tailored employee journeys. Seamless integration with popular tools such as ...
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BackHQ offers custom pricing plan
What is TechExcel ServiceWise?
TechExcel ServiceWise is a robust ticketing system solution designed to meet the needs of enterprises. Through its robust functionality, you can ... Read more
TechExcel ServiceWise Pricing
Free Trial available
TechExcel ServiceWise offers custom pricing plan
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Streamline your IT processes with ease.
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Product Description
TechExcel ServiceWise is a robust ticketing system solution designed to meet the needs of enterprises. Through its robust functionality, you can host and execute ITIL and other IT processes. This software package has all the features you need in a ticketing system, like ticketing, workflow, ...
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Free Trial available
TechExcel ServiceWise offers custom pricing plan
What is Track-It?
Enhance your help desk and IT asset management operations with Track-It - the ultimate solution for small to medium-sized businesses. Trusted by ... Read more
Track-It Pricing
Track-It offers custom pricing plan
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Efficient solutions for your IT management needs.
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Product Description
Enhance your help desk and IT asset management operations with Track-It - the ultimate solution for small to medium-sized businesses. Trusted by over 50,000 customer sites worldwide, Track-It goes beyond just being a help desk software. It offers a comprehensive suite of integrated IT ...
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Track-It offers custom pricing plan
What is Electric?
Introducing Electric - the perfect solution for powering your hybrid work setup. Our chat-based support service ensures quick responses and ... Read more
Electric Pricing
Electric offers custom pricing plan
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Powering your hybrid work setup, seamlessly and securely.
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Product Description
Introducing Electric - the perfect solution for powering your hybrid work setup. Our chat-based support service ensures quick responses and resolutions, putting the "help" back in helpdesk. With our expert IT team, you can count on getting answers within 10 minutes, every time. And with our ...
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Electric offers custom pricing plan
Transform your workplace with AI automation.
What is Rezolve.ai?
Rezolve.ai, an AI-powered platform, revolutionizes workplace automation for various industries like healthcare, retail, and education. It offers ... Read more
Rezolve.ai Pricing
Free Trial available
Rezolve.ai offers custom pricing plan
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Transform your workplace with AI automation.
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Product Description
Rezolve.ai, an AI-powered platform, revolutionizes workplace automation for various industries like healthcare, retail, and education. It offers a one-stop solution for service desk operations, customized workflows, and chatbots that can handle IT, HR, and other issues. With features such as ...
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Free Trial available
Rezolve.ai offers custom pricing plan
Compare Top Products
Service Desk Software Buyer's Guide
Stuck on something? We're here to help with all the questions and answers in one place.
These Are the key features of Service Desk Software
Read MoreYes. Here are some Service Desk Software with free trial
Here are top rated Service Desk Software
Yes. Here are some Service Desk Software available with the mobile app
Here are best Service Desk Software for small businesses