Suptask Reviews in February 2025: User Ratings, Pros & Cons

"Great app and customer service"

What do you like best about Suptask? Their support is great. Ben has helped us with everything from setup, integrations and even reached out directly when they had an update we had requested.

"Good Product!"

What do you like best about Suptask? Very user friendly and easy to work with What do you dislike about Suptask?

"Great ticket system with AI generated ticket summary"

What do you like best about Suptask? Great user-friendly interface which simplifies task management, it is flexible and easy to configure. Our tech team is using it on a daily basis so that we could easily track all ongoing cases as well as always have access to previous related tickets.

"Simple & Easy"

What do you like best about Suptask? Managing alot of activity over multiple teams made easy. What do you dislike about Suptask?

"Easy to use and very effective"

What do you like best about Suptask? I have always appreciated the ease at which we can introduce new people to Suptask. It provides us with good overview of ongoing issues and helps us prioritize them. New features are added continuously and the user experience get's better every time.

"I love subtask"

What do you like best about Suptask? I have a profound appreciation for Suptask! What truly impresses me is its flawless integration with Slack. This integration has revolutionized our service desk and greatly enhanced our team collaboration. The consolidation of all communication within a single platform has made our interactions with developers and product managers exceptionally efficient. Thanks to instant messaging, we can promptly tackle any issues as they arise throughout the day.

"Useful for organizing subtasks"

What do you like best about Suptask? Its user-friendly interface has turned subtask tracking into a seamless part of my daily work, proving invaluable in both task management and streamlining customer support responses.

"Excellent Support Task Management Tool inside Slack"

What do you like best about Suptask? I've been using Suptask for a while now, and it has completely transformed the way our tec team manages tasks related to internal support channel. This tool has proven to be a game-changer in terms of organization and productivity. Here are some of the standout features for me: Intuitive Interface, Customizable Workflows and Collaboration Made Easy.

"Support tickets right where the discussions are happening"

What do you like best about Suptask? The concept of bringing the a ticketing system into Slack, where the tickets are already being discussed and mentioned makes Suptask a compelling product. Instead of referencing and tracking tickets in an external helpdesk it's quite seamless the way that you can pop into your assigned tickets and leave a comment like with any other Slack thread. I also really like the fact that you can have internal conversations in the ticket thread, making it possible ...

"Like this tool! Its small and easy enough to use, and we dont want other complex project tools"

What do you like best about Suptask? Free plan with unlimited number of users. What do you dislike about Suptask?