Transform your IT service management with ChangeGear.
Add to compare
Serviceaide ChangeGear offers custom pricing plan
Log in Required to View Reviews
Filter results
Sort by :
Showing 1-10 out of 86
AU
Anonymous User
10/19/23
"Great product for audit workflow/approvals"
What do you like best about Serviceaide ChangeGear? Change Gear has a very complete workflow/approvals functionality that makes it easy to track everything we need for our SOX 404 audits.
AU
Anonymous User
09/13/23
"ChangeGear Use Growing In Our Organization"
What do you like best about Serviceaide ChangeGear? ChangeGear has allowed the various business areas within our organization to communicate more effectively than before.
SS
Shannon S
08/23/23
"Experience has been very positive"
What do you like best about Serviceaide ChangeGear? The flexibility of the product. The business can have a request and we can have it designed and in production in less than 24 hours with no coding and no special training.
AU
Anonymous User
06/29/23
"Using ChangeGear for managing more than change."
What do you like best about Serviceaide ChangeGear? ChangeGear Serviceaide gives us the flexibility to develop and maintain our own forms and workflows.
MP
Mike P
06/22/23
"Serviceaide - ChangeGear"
What do you like best about Serviceaide ChangeGear? Changegear is a full-feature service desk. I like the ability to make customizations and the flexibility to make the product work for our environment. The Support services are excellent and swift to respond. Changegear made it easy for us to migrate from Zendesk to Changegear.
JO
Jordan O
05/18/23
"Light weight super flexible and capable."
What do you like best about Serviceaide ChangeGear? The flexibility of ticket ingress into the system. We can run multiple mail connectors to monitor a help desk, phishing reports, and info security mailboxes and dynamically assign them to the correct team. We also have a self service portal for end users to report issues and check status of their incidents.
AP
amarnath p
07/25/21
"Best IT service management for end user experience"
What do you like best about Serviceaide ChangeGear? The best feature about changeGear is that it is an AI-driven platform that helps make decisions quickly and reduce human dependencies. It helps our business to go faster through intelligent automation. I like managing service requests, which are also very fast and nicely designed to better user experience. I like the ChangeGear support that was better for me to guide the workflow creation without any coding. Overall it is perfect for any ...
Read more
HG
himanshu g
07/21/21
"Powerful and effective tool to manage IT tickets & configure modules"
What do you like best about Serviceaide ChangeGear? It is a powerful and effective tool that helps us to manage IT tickets, configure modules with great reporting. It is easy to deploy and easy to configure with providing great customer service and support. SunView ChangeGear is an intuitive & robust ITSM application system that perfectly meets the needs of our company.
AU
Anonymous User
09/13/19
"Mitel Networks ChangeGear Deployment (Change Module and CMDB only)"
What do you like best about Serviceaide ChangeGear? ExcellentUser Interface, Flexibility, and Cost What do you dislike about Serviceaide ChangeGear?
AU
Anonymous User
03/29/19
"Great Pricing for ITIL ITSM product"
What do you like best about Serviceaide ChangeGear? Out of the box prepackaged ITL workflow. What do you dislike about Serviceaide ChangeGear?
