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iSupport Software - Service Desk Software

iSupport Software

Streamline IT support and customer service processes.

4.3

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iSupport Software offers custom pricing plan

iSupport Software Reviews & Ratings

4.3

Very Good

Based on 57 ratings & 21 reviews

Rating Distribution

Excellent

(9)

Very Good

(11)

Good

(1)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 21

PK

Prince K

06/29/22

5 out of 5

"Features of the isupport"

What do you like best about iSupport Software? Isupport is very best software which help you to track record for the issue's, tickets and perticular error which being solve through multiple teams. The best thing is the tracking which help you get all updates of it where the ticket is and which team holding it right now.

CM

Christine M

02/22/21

5 out of 5

"isupport software review"

What do you like best about iSupport Software? Overall its an awesome product that delivers a tried and tested ticketing system. What do you dislike about iSupport Software?

RD

Rosemarie D

03/26/14

5 out of 5

"Great software !"

What do you like best about iSupport Software? The ability to customize the software modules to meet the needs of your particular environment is one of the best features.

SY

Steve Y

01/27/14

5 out of 5

"Great Service Desk Software"

What do you like best about iSupport Software? Every feature of this software can be turned on or off and usually can be customized. What this means is that organizations are able to make this product fit their business needs and processes. It also allows for organizations to gradually implement features over time to make sure that they have a successful service desk implementation.

NG

Nathan G

01/27/14

5 out of 5

"Great Software, Great Support."

What do you like best about iSupport Software? As a software tool, it is amazingly customizable and gives us tons of control over what each department, support representative, or user can see. This is important for us because we have currently 2 separate support departments using iSupport as well as confidential and personal information that goes through the system.

KH

Keith H

01/24/14

5 out of 5

"We are a new reseller"

What do you like best about iSupport Software? Software is Flexible and easy to manage. We have been able to design the layouts to fit our business needs. What do you dislike about iSupport Software?

AI

Akshay I

06/06/22

4.5 out of 5

"Easy to use and best features"

What do you like best about iSupport Software? Isuppprt is ticket handing tool is which help to maintain the issue raised and incident as well as service. The main and good thing about it is the user friendly UI and the efficiency as as well as it is very easy to find a ticket in there are lots of filter feture.

JK

Junaid K

02/06/22

4.5 out of 5

"Ticketing Software for Enterprises"

What do you like best about iSupport Software? I have been using isupport for a while, the best thing i liked about isupport is it generates a ticket id. The ticket id is a unique 10 digit alphanumeric characters upon searching it, we can view the whole ticket.

RW

Robert W

01/08/21

4.5 out of 5

"iSupport ticket system"

What do you like best about iSupport Software? iSupport is easy to submit tickets to and it sends a response back when the ticket is created What do you dislike about iSupport Software?

ML

Matthew L

10/28/21

4 out of 5

"iSupport is a good helpdesk solution for routing tickets between various dept."

What do you like best about iSupport Software? The routing logic for tickets makes it easy to assign tickets to the right people and ensure that the proper people are notified.