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iSupport Software - Service Desk Software

iSupport Software Reviews in February 2025: User Ratings, Pros & Cons

Streamline IT support and customer service processes.

4.3

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iSupport Software offers custom pricing plan

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iSupport Software Reviews & Ratings

4.3

Very Good

Based on 57 ratings & 21 reviews

Rating Distribution

Excellent

(9)

Very Good

(11)

Good

(1)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 21

PK

Prince K

06/29/22

5 out of 5

"Features of the isupport"

What do you like best about iSupport Software? Isupport is very best software which help you to track record for the issue's, tickets and perticular error which being solve through multiple teams. The best thing is the tracking which help you get all updates of it where the ticket is and which team holding it right now.

AI

Akshay I

06/06/22

4.5 out of 5

"Easy to use and best features"

What do you like best about iSupport Software? Isuppprt is ticket handing tool is which help to maintain the issue raised and incident as well as service. The main and good thing about it is the user friendly UI and the efficiency as as well as it is very easy to find a ticket in there are lots of filter feture.

JK

Junaid K

02/06/22

4.5 out of 5

"Ticketing Software for Enterprises"

What do you like best about iSupport Software? I have been using isupport for a while, the best thing i liked about isupport is it generates a ticket id. The ticket id is a unique 10 digit alphanumeric characters upon searching it, we can view the whole ticket.

AU

Anonymous User

12/25/21

3.5 out of 5

"Excellent Service Management Tool"

What do you like best about iSupport Software? Isupport is fully customisable, it is used to standardise processes and controls. It helps us to view dashboards, metrics and KPIs

ML

Matthew L

10/28/21

4 out of 5

"iSupport is a good helpdesk solution for routing tickets between various dept."

What do you like best about iSupport Software? The routing logic for tickets makes it easy to assign tickets to the right people and ensure that the proper people are notified.

AU

Anonymous User

09/21/21

4 out of 5

"Help Desk ticket/workflow management"

What do you like best about iSupport Software? Very complete package, able to customize workflows, notifications, etc. Stable platform. What do you dislike about iSupport Software?

CM

Christine M

02/22/21

5 out of 5

"isupport software review"

What do you like best about iSupport Software? Overall its an awesome product that delivers a tried and tested ticketing system. What do you dislike about iSupport Software?

RW

Robert W

01/08/21

4.5 out of 5

"iSupport ticket system"

What do you like best about iSupport Software? iSupport is easy to submit tickets to and it sends a response back when the ticket is created What do you dislike about iSupport Software?

PB

Paul B

12/13/18

4 out of 5

"Great software, but still needs work!"

What do you like best about iSupport Software? Software has a great ticket management system and asset database including scanning of equipment, pretty flexible and customizable, great technical support!

TW

Tonia W

02/23/17

3.5 out of 5

"Easy to use, intuitive software"

What do you like best about iSupport Software? We use this software in my company. It is easy to use, has a minimum learning curve, and has lots of power behind it. The ease of routing, resolving, or returning tickets with just a few clicks is a great plus for me!