Efficient ticket tracking for seamless helpdesk management.
Starts from $49/Month
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HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full customisation, it's the perfect solution for any company's ticketing needs. Streamline and optimise your help desk processes to ensure each and every issue is addressed promptly and efficiently, with benefits such as reduced wait-times and improved customer satisfaction. Suitable for any sized organisation, HR365 Helpdesk
Starts from $49/Month
Free Trial available
Large Enterprises
Medium Business
Small Business
SaaS/Web/Cloud
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HR365 Helpdesk was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
HR365 Helpdesk is best suited for
Employee count: 50 to 500 employees
Industries: HR Tech, Consulting, Education, Retail, and Healthcare
Job Titles: HR Managers, Payroll Specialists, Recruitment Coordinators, and Employee Relations Specialists
Benefits of using HR365 Helpdesk
Streamlined Communication: HR365 Helpdesk simplifies the way employees communicate their HR needs, ensuring that managers can focus on strategic initiatives rather than getting bogged down in administrative tasks.
User-Friendly Interface: Designed with both HR professionals and employees in mind, its intuitive layout allows anyone to easily navigate the system, resulting in quicker resolutions and higher satisfaction rates.
Real-Time Reporting: With robust analytics and reporting features, you can gain valuable insights into employee inquiries and trends. This empowers you to make data-driven decisions that enhance workforce engagement and efficiency.
Free Trial
Yes, It's available
HR365 Helpdesk Pricing
Starts from $49/Month
Pricing Model
Free trial
Paid Plans (Subscription )
Pricing Plans
Standard
$49
/Month
Upto 50 users
2 support tickets
Free updates via MS store
Integrates with Office 365
SharePoint-hosted app
Show more +
Plus
$99
/Month
All features in Standard Plus,
Upto 200 users
4 support tickets
Commonly users service fields
Dashboard
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Premium
$149
/Month
All Features in Plus Plus,
Upto 500 users
Unlimited support
Customer satisfaction Surveys
Free updates with support
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Enterprise
$249
/Month
All features in Premium Plus,
Upto 1000 users
Kanban View
Escalate Tickets
Custom columns
Show more +
Screenshots of the HR365 Helpdesk Pricing Page
Disclaimer: Pricing information for HR365 Helpdesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Why users might consider alternative to HR365 Helpdesk?
Users may seek alternatives to HR365 Helpdesk if they require more customizable features that cater specifically to their organizational needs, allowing for tailored workflows and improved efficiency in HR processes.
Organizations experiencing rapid growth might look for scalable solutions that can adapt to their increasing workforce demands, ensuring that support systems can grow alongside the company.
Companies with a limited budget may explore cost-effective alternatives that provide essential helpdesk functionalities without compromising on service quality or user experience.
Users seeking integrations with other software tools might consider alternatives that offer better compatibility with existing systems, enhancing overall productivity and communication across departments.
Organizations prioritizing user experience may look for alternatives that offer a more intuitive interface, facilitating quicker onboarding and a smoother support experience for both employees and HR personnel.
Helpdesk 365 has garnered high praise in the past 12 months, and it's not surprising given its impressive array of features. Users appreciate its versatility, with multiple roles catering to all levels of employees, making it a suitable helpdesk tool for businesses of any size. The advanced ticketing system stands out for its efficiency in distributing tickets ...Read more
Provides multiple roles such as agent, supervisor, and users, accommodating different levels of employees to request help easily.
Advanced ticketing system that distributes tickets based on teams' expertise, making support across various departments seamless.
Simplifies communication through focused ticketing and email features, enhancing customer support.
User-friendly interface and ease of raising tickets with timely resolutions, leading to widespread adoption by organizations.
Newcomers may find the richness of features and customizations overwhelming without adequate support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
User Review
CM
chandra m
01/05/24
"The perfect Helpdesk tool for any sized business"
What do you like best about Helpdesk 365? It has multiple roles such as agent, supervisor, and users. This gives an allowance to every level employee ...
Read more
GM
Gathenya M
01/05/24
"The Effective Ticketing Solution for Help Desk Purposes"
What do you like best about Helpdesk 365? The tool has created a feature for ticketing, and this brings a focused option where communications is made ...
Read more
MM
Muruthi M
01/05/24
"The Greatest and Most Effective Helpdesk I Have Used"
What do you like best about Helpdesk 365? When it comes to handling business operations more so customer related issues, Helpdesk 365 offers best ...
Read more
MM
Muruthi M
01/05/24
"The Greatest and Most Effective Helpdesk I Have Used"
What do you like best about Helpdesk 365? When it comes to handling business operations more so customer related issues, Helpdesk 365 offers best ...
Read more
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Contact
480 382 8242
Customer Service
Online
Location
Union City, California
Stuck on something? We're here to help with all the questions and answers in one place.
Some top alternatives to HR365 Helpdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Teamwork Desk and Scopedesk.
Yes, HR365 Helpdesk provides API.
No, HR365 Helpdesk doesn't provide mobile app.
HR365 Helpdesk is located in Union City, California
HR365 Helpdesk offers Free Trial, Subscription pricing models
The starting price of HR365 Helpdesk is $49/Month
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
