HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full customisation, it's the perfect solution for any company's ticketing needs. Streamline and optimise your help desk processes to ensure each and every issue is addressed promptly and efficiently, with benefits such as reduced wait-times and improved customer satisfaction. Suitable for any sized organisation, HR365 Helpdesk
Pricing
Starts from $49/Month
Free Trial available
Customer Type
Large Enterprises
Medium Business
Small Business
Platform Type
SaaS/Web/Cloud
HR365 Helpdesk software demo
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Disclaimer: Pricing information for HR365 Helpdesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Helpdesk 365 has garnered high praise in the past 12 months, and it's not surprising given its impressive array of features. Users appreciate its versatility, with multiple roles catering to all levels of employees, making it a suitable helpdesk tool for businesses of any size. The advanced ticketing system stands out for its efficiency in distributing tickets ...Read more
HR365 Helpdesk pros and cons
Provides multiple roles such as agent, supervisor, and users, accommodating different levels of employees to request help easily.
Advanced ticketing system that distributes tickets based on teams' expertise, making support across various departments seamless.
Simplifies communication through focused ticketing and email features, enhancing customer support.
User-friendly interface and ease of raising tickets with timely resolutions, leading to widespread adoption by organizations.
Integrated with O365 SharePoint for enhanced functionality.
Newcomers may find the richness of features and customizations overwhelming without adequate support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
User Review
GM
Gathenya M
01/05/24
4.5 out of 5
"The Effective Ticketing Solution for Help Desk Purposes"
What do you like best about Helpdesk 365?
The tool has created a feature for ticketing, and this brings a focused option where communications is made ...
Read more
MM
Muruthi M
01/05/24
4.5 out of 5
"The Greatest and Most Effective Helpdesk I Have Used"
What do you like best about Helpdesk 365?
When it comes to handling business operations more so customer related issues, Helpdesk 365 offers best ...
Read more
GM
Gathenya M
01/05/24
4.5 out of 5
"The Effective Ticketing Solution for Help Desk Purposes"
What do you like best about Helpdesk 365?
The tool has created a feature for ticketing, and this brings a focused option where communications is made ...
Read more
CM
chandra m
01/05/24
5 out of 5
"The perfect Helpdesk tool for any sized business"
What do you like best about Helpdesk 365?
It has multiple roles such as agent, supervisor, and users. This gives an allowance to every level employee ...