HR365 Helpdesk Reviews in January 2025: User Ratings, Pros & Cons

"The perfect Helpdesk tool for any sized business"

What do you like best about Helpdesk 365? It has multiple roles such as agent, supervisor, and users. This gives an allowance to every level employee to use it and request any kind of help that they need.

"Solution Tool"

What do you like best about Helpdesk 365? In helpdesk, the user can able to raise ticket and it is resolved with in a specific time. The raised tickets will be assigned to the concern team, and it is sorted without any chaos. Since it's a user friendly, many organizations are using this software. Also, we can access this software in mobile also easily. This is very similar to an excel sheet, where everyone can access it.

"Very helpful!"

What do you like best about Helpdesk 365? Helpdesk 365 has been very easy for my company to use. The interface is simple which I appreciate. What do you dislike about Helpdesk 365?

"Easy app with almost all the features I was looking for"

What do you like best about Helpdesk 365? Security and data control, this is an amazing feature that I tried to find in other apps but could not as most of the apps if not all, keep control of the data in their cloud.

"Best solution"

What do you like best about Helpdesk 365? Good tool for management and central solution What do you dislike about Helpdesk 365?

"This is a very good application, easy to use, ticket prioritizing and spam detection is very good"

What do you like best about Helpdesk 365? Helpdesk ticketing service, ticket prioritizing, spam detection What do you dislike about Helpdesk 365?

"The Greatest and Most Effective Helpdesk I Have Used"

What do you like best about Helpdesk 365? When it comes to handling business operations more so customer related issues, Helpdesk 365 offers best features. It comes with a ticketing system that is so advanced is able to distrivutes tickets depending on teams expertise. It makes providing support across the teams such as HR, IT, and Finance Easy. It is easy to use and manage

"The Effective Ticketing Solution for Help Desk Purposes"

What do you like best about Helpdesk 365? The tool has created a feature for ticketing, and this brings a focused option where communications is made straightforward. The creation of emails for communications ensure all customer support is well enhanced and no complexity encountered.

"The Perfect Solution that Makes Conversations Functional and Useful for Businesses"

What do you like best about Helpdesk 365? The software has embraced a solid way of business discussion, and this allows firms to increase their level of handling business concerns. Further, the creation of new technologies, that has a live chat and suitable customer assistance is also a merit from the software. The creation of an immediate deployment plan, that makes the process simple is also a useful approach.

"So far good"

What do you like best about Helpdesk 365? The integration with the o365 sharepoint. What do you dislike about Helpdesk 365?