Efficient ticket tracking for seamless helpdesk management.
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Starts from $49/Month
Helpdesk 365 has garnered high praise in the past 12 months, and it's not surprising given its impressive array of features. Users appreciate its versatility, with multiple roles catering to all levels of employees, making it a suitable helpdesk tool for businesses of any size. The advanced ticketing system stands out for its efficiency in distributing tickets ...Read more
Provides multiple roles such as agent, supervisor, and users, accommodating different levels of employees to request help easily.
Advanced ticketing system that distributes tickets based on teams' expertise, making support across various departments seamless.
Simplifies communication through focused ticketing and email features, enhancing customer support.
User-friendly interface and ease of raising tickets with timely resolutions, leading to widespread adoption by organizations.
Newcomers may find the richness of features and customizations overwhelming without adequate support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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MM
Muruthi M
01/05/24
"The Greatest and Most Effective Helpdesk I Have Used"
What do you like best about Helpdesk 365? When it comes to handling business operations more so customer related issues, Helpdesk 365 offers best features. It comes with a ticketing system that is so advanced is able to distrivutes tickets depending on teams expertise. It makes providing support across the teams such as HR, IT, and Finance Easy. It is easy to use and manage
CM
chandra m
01/05/24
"The perfect Helpdesk tool for any sized business"
What do you like best about Helpdesk 365? It has multiple roles such as agent, supervisor, and users. This gives an allowance to every level employee to use it and request any kind of help that they need.
GM
Gathenya M
01/05/24
"The Effective Ticketing Solution for Help Desk Purposes"
What do you like best about Helpdesk 365? The tool has created a feature for ticketing, and this brings a focused option where communications is made straightforward. The creation of emails for communications ensure all customer support is well enhanced and no complexity encountered.
CM
chandra m
01/05/24
"The perfect Helpdesk tool for any sized business"
What do you like best about Helpdesk 365? It has multiple roles such as agent, supervisor, and users. This gives an allowance to every level employee to use it and request any kind of help that they need.
MM
Muruthi M
01/05/24
"The Greatest and Most Effective Helpdesk I Have Used"
What do you like best about Helpdesk 365? When it comes to handling business operations more so customer related issues, Helpdesk 365 offers best features. It comes with a ticketing system that is so advanced is able to distrivutes tickets depending on teams expertise. It makes providing support across the teams such as HR, IT, and Finance Easy. It is easy to use and manage
GM
Gathenya M
01/05/24
"The Effective Ticketing Solution for Help Desk Purposes"
What do you like best about Helpdesk 365? The tool has created a feature for ticketing, and this brings a focused option where communications is made straightforward. The creation of emails for communications ensure all customer support is well enhanced and no complexity encountered.
DN
Dominic N
01/04/24
"The Perfect Solution that Makes Conversations Functional and Useful for Businesses"
What do you like best about Helpdesk 365? The software has embraced a solid way of business discussion, and this allows firms to increase their level of handling business concerns. Further, the creation of new technologies, that has a live chat and suitable customer assistance is also a merit from the software. The creation of an immediate deployment plan, that makes the process simple is also a useful approach.
DN
Dominic N
01/04/24
"The Perfect Solution that Makes Conversations Functional and Useful for Businesses"
What do you like best about Helpdesk 365? The software has embraced a solid way of business discussion, and this allows firms to increase their level of handling business concerns. Further, the creation of new technologies, that has a live chat and suitable customer assistance is also a merit from the software. The creation of an immediate deployment plan, that makes the process simple is also a useful approach.
YS
Yokesh S
12/28/23
"Solution Tool"
What do you like best about Helpdesk 365? In helpdesk, the user can able to raise ticket and it is resolved with in a specific time. The raised tickets will be assigned to the concern team, and it is sorted without any chaos. Since it's a user friendly, many organizations are using this software. Also, we can access this software in mobile also easily. This is very similar to an excel sheet, where everyone can access it.
YS
Yokesh S
12/28/23
"Solution Tool"
What do you like best about Helpdesk 365? In helpdesk, the user can able to raise ticket and it is resolved with in a specific time. The raised tickets will be assigned to the concern team, and it is sorted without any chaos. Since it's a user friendly, many organizations are using this software. Also, we can access this software in mobile also easily. This is very similar to an excel sheet, where everyone can access it.
