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Compare HR365 Helpdesk vs DeskXpand vs Zoho Desk vs Zendesk Support

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DeskXpand - Help Desk Software
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Overview

Description

HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full ... Read More

DeskXpand is affordable help desk software which is called upon by customers when they find HomeXpand. DeskXpand helps customers successfully use HomeXpand with its customer service ... Read More

Entry Level Pricing
  • Starts from $49
  • Starts from $9.99
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

8.7/10

User Ratings

2.2

(2)
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Software Demo

Demo

HR365 Helpdesk has not given any software demo yet

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Features

Total Features

0 Features

14 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $49
        • $9.99
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pagehr365-helpdesk pricingdeskxpand pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        Excellent

        20

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        No Reviews

        No reviews available for the product

        Expert's Review generated by AI

        Helpdesk 365 has garnered high praise in the past 12 months, and it's not surprising given its impressive array of features. Users appreciate its versatility, with multiple roles catering to all ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Provides multiple roles such as agent, supervisor, and users, accommodating different levels of employees to request help easily.

        • Advanced ticketing system that distributes tickets based on teams' expertise, making support across various departments seamless.

        • Simplifies communication through focused ticketing and email features, enhancing customer support.

        • User-friendly interface and ease of raising tickets with timely resolutions, leading to widespread adoption by organizations.

        • Integrated with O365 SharePoint for enhanced functionality.

        • Newcomers may find the richness of features and customizations overwhelming without adequate support.

        • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        KPMG

        KPMG

        Apollo Bank

        Apollo Bank

        SIEMENS

        SIEMENS

        No Customers information available.

        Media and Screenshots

        Screenshots
        Helpdesk Focus

        5 Screenshots

        5 Screenshots

        Videos

        No videos available.

        video-0

        4 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both HR365 Helpdesk and DeskXpand offer a Free Trial.

        HR365 Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

        DeskXpand is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for HR365 Helpdesk Starts at $49/Month whereas for DeskXpand Starts at $9.99/User/Month.

        Some top alternatives to HR365 Helpdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Teamwork Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Spiceworks Help Desk, Help Desk Premier, DeskXpand, TechExcel ServiceWise and Scopedesk.

        Some top alternatives to DeskXpand includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, SeamlessDesk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].