Compare HR365 Helpdesk vs Freshservice vs Freshdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	HR365 Helpdesk (20) Get Quote Get Quote	Freshservice (946) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full ... Read More	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More
Entry Level Pricing	Starts from $49	Starts from $19 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	Not Available	Not Available
User Ratings	2.2 (2)	4.4 (1491)
	Get Quote	Get Quote

Software Demo

Demo	HR365 Helpdesk has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$49	$19 , Billed Yearly
Pricing Pans	Not Available	Starter Get Started Incident Management Knowledge Base Self Service Portal Show more + Growth Get Started Includes features of Starter plan, plus Service Catalog Asset Management Show more + Pro Get Started Includes features of Growth plan, plus Problem Management Change Management Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	2.2 (based on 2 reviews)	4.4 (based on 1491 reviews)
Rating Distribution	Excellent 20 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 781 Very Good 144 Good 13 Poor 3 Terible 5
Expert's Review generated by AI	Helpdesk 365 has garnered high praise in the past 12 months, and it's not surprising given its impressive array of features. Users appreciate its versatility, with multiple roles catering to all ...Read more	No Expert ai Review available for the product
Pros and Cons	Provides multiple roles such as agent, supervisor, and users, accommodating different levels of employees to request help easily. Advanced ticketing system that distributes tickets based on teams' expertise, making support across various departments seamless. Simplifies communication through focused ticketing and email features, enhancing customer support. User-friendly interface and ease of raising tickets with timely resolutions, leading to widespread adoption by organizations. Integrated with O365 SharePoint for enhanced functionality. Newcomers may find the richness of features and customizations overwhelming without adequate support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	KPMG Apollo Bank SIEMENS	vroom Cordant Addison Lee

Media and Screenshots

Screenshots	5 Screenshots	7 Screenshots
Videos	No videos available.	4 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Jira 4.4 SolarWinds Service Desk 4.4 Jira Service Desk 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both HR365 Helpdesk and Freshservice offer a Free Trial.

HR365 Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for HR365 Helpdesk Starts at $49/Month whereas for Freshservice Starts at $19/User/Month when Billed Yearly.

Some top alternatives to HR365 Helpdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Teamwork Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Spiceworks Help Desk, Help Desk Premier, DeskXpand, TechExcel ServiceWise and Scopedesk.

Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare HR365 Helpdesk vs Freshservice vs Freshdesk

HR365 Helpdesk

Freshservice

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure