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Compare HR365 Helpdesk vs ReadyDesk vs Zoho Desk vs Zendesk Support

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ReadyDesk - Help Desk Software
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Overview

Description

HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full ... Read More

ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. ... Read More

Entry Level Pricing
  • Starts from $49
  • Starts from $9
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

8.3/10

User Ratings

2.2

(2)

1.8

(2)
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Software Demo

Demo

HR365 Helpdesk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

ReadyDesk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

0 Features

12 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $49
        • $9
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pagehr365-helpdesk pricingreadydesk pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        20

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        0

        Very Good

        1

        Good

        2

        Poor

        0

        Terible

        1

        Expert's Review generated by AI

        Helpdesk 365 has garnered high praise in the past 12 months, and it's not surprising given its impressive array of features. Users appreciate its versatility, with multiple roles catering to all ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Provides multiple roles such as agent, supervisor, and users, accommodating different levels of employees to request help easily.

        • Advanced ticketing system that distributes tickets based on teams' expertise, making support across various departments seamless.

        • Simplifies communication through focused ticketing and email features, enhancing customer support.

        • User-friendly interface and ease of raising tickets with timely resolutions, leading to widespread adoption by organizations.

        • Integrated with O365 SharePoint for enhanced functionality.

        • Newcomers may find the richness of features and customizations overwhelming without adequate support.

        • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Customers

        Customers
        KPMG

        KPMG

        Apollo Bank

        Apollo Bank

        SIEMENS

        SIEMENS

        No Customers information available.

        Media and Screenshots

        Screenshots
        Helpdesk Focus

        5 Screenshots

        No screenshots available.

        Videos

        No videos available.

        No videos available.

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        HR365 Helpdesk offers Free Trial, but ReadyDesk does not.

        HR365 Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

        ReadyDesk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for HR365 Helpdesk Starts at $49/Month whereas for ReadyDesk Starts at $9/Month.

        Some top alternatives to HR365 Helpdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Teamwork Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Spiceworks Help Desk, Help Desk Premier, DeskXpand, TechExcel ServiceWise and Scopedesk.

        Some top alternatives to ReadyDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, ProProfs Help Desk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Sitehelpdesk, LabiDesk, HESK and Help Desk Premier.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].