Compare HR365 Helpdesk vs Help Desk Premier vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	HR365 Helpdesk (20) Get Quote Get Quote	Help Desk Premier (10) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full ... Read More	Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving ... Read More
Entry Level Pricing	Starts from $49	Not Available
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	Not Available	7.8/10
User Ratings	2.2 (2)	1 (2)
	Get Quote	Get Quote

Software Demo

Demo	HR365 Helpdesk has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	Help Desk Premier has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	0 Features	9 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$49	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	2.2 (based on 2 reviews)	1 (based on 2 reviews)
Rating Distribution	Excellent 20 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 5 Very Good 3 Good 1 Poor 0 Terible 1
Expert's Review generated by AI	Helpdesk 365 has garnered high praise in the past 12 months, and it's not surprising given its impressive array of features. Users appreciate its versatility, with multiple roles catering to all ...Read more	No Expert ai Review available for the product
Pros and Cons	Provides multiple roles such as agent, supervisor, and users, accommodating different levels of employees to request help easily. Advanced ticketing system that distributes tickets based on teams' expertise, making support across various departments seamless. Simplifies communication through focused ticketing and email features, enhancing customer support. User-friendly interface and ease of raising tickets with timely resolutions, leading to widespread adoption by organizations. Integrated with O365 SharePoint for enhanced functionality. Newcomers may find the richness of features and customizations overwhelming without adequate support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	KPMG Apollo Bank SIEMENS	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	No screenshots available.
Videos	No videos available.	No videos available.

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both HR365 Helpdesk and Help Desk Premier offer a Free Trial.

HR365 Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

Help Desk Premier is designed for Large Enterprises, Medium Business and Small Business.

The starting price of HR365 Helpdesk begins at $49/Month, while pricing details for Help Desk Premier are unavailable.

Some top alternatives to HR365 Helpdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Teamwork Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Spiceworks Help Desk, Help Desk Premier, DeskXpand, TechExcel ServiceWise and Scopedesk.

Some top alternatives to Help Desk Premier includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Rhino Support, ReadyDesk, HelpdeskEddy, Sitehelpdesk, LabiDesk and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare HR365 Helpdesk vs Help Desk Premier vs Zoho Desk vs Zendesk Support

HR365 Helpdesk

Help Desk Premier

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure