iSupport Software

Streamline IT support and customer service processes.

4.3

(57)

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iSupport Software offers custom pricing plan

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Overview

Pricing

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What is iSupport Software?

Affiliate Disclosure

iSupport Software enables businesses of any size to automate their IT help desk and customer service operations. With its intuitive enough interface and unparalleled feature set, this solution enables users to manage Incidents, Problems, Change Requests, CMDBs, Knowledge Bases, Assets, Workflows, and more. As the busiest continually operating provider of automation software for business operations, iSupport ensures that even your most complex processes can be streamlined with ease.

Pricing

iSupport Software offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

iSupport Software software demo

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iSupport Software was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

iSupport Software is best suited for

Employee count: 50 to 500 employees
Industries: SaaS, Consulting, IT Services, Customer Support, and Education
Job Titles: Customer Support Managers, IT Support Specialists, Help Desk Technicians, and Operations Managers

Benefits of using iSupport Software

Streamlined Support Processes: iSupport Software enables teams to automate routine tasks, reducing response times and ensuring that your staff can focus on higher-priority issues. You’ll notice a marked improvement in efficiency, allowing your team to handle more tickets without sacrificing quality.
User-Friendly Interface: Designed with the end-user in mind, iSupport Software features an intuitive dashboard that both your support agents and customers will appreciate. This simplicity fosters quicker onboarding for new team members and enhances the overall user experience.
Comprehensive Reporting Tools: Managers can easily access insightful analytics and reports that highlight key performance metrics. These insights empower you to make informed decisions, identify trends, and continuously improve service delivery.

iSupport Software Pricing

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Free Trial

Not available

iSupport Software Pricing

iSupport Software offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

iSupport Software

Powerful Reporting
Key performance Indicator
Dashboard
Quick Deployment
Fully Customization

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Free iSupport Software Alternatives

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Jira Service Desk

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HelpDesk

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HESK

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Why users might consider alternative to iSupport Software?

Users may seek alternatives if they find iSupport Software's pricing structure to be higher than expected, prompting them to explore more budget-friendly options that still meet their support needs effectively.
Organizations might consider alternatives if they require specific features that iSupport Software lacks, such as advanced reporting tools or integration capabilities with other systems, which could enhance their operational efficiency.
Some users may experience a steep learning curve with iSupport Software, leading them to look for more user-friendly solutions that offer intuitive interfaces and better onboarding support for their teams.
Companies with unique workflows may find that iSupport Software does not fully align with their processes, encouraging them to search for customizable alternatives that can be tailored to their specific operational requirements.
Users might also explore alternatives due to customer support experiences that do not meet their expectations, driving them to seek providers known for responsive and effective customer service.

View all iSupport Software alternatives

iSupport Software Reviews & Ratings

4.3

Very Good

Based on 57 ratings & 21 reviews

Rating Distribution

Excellent

(9)

Very Good

(11)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

iSupport Software has garnered positive feedback over the past 12 months, with users highlighting its user-friendly interface and efficient ticket management system. One standout feature is its customizable nature, allowing organizations to tailor processes and controls to their specific requirements. Users appreciate the ease of creating, tracking, and resolving ...Read more

iSupport Software pros and cons

Efficient ticket tracking and management system with unique ticket IDs for easy monitoring.
User-friendly interface with efficient filtering features for quick access to tickets.
Fully customizable platform for standardizing processes, controls, and dashboards.
Effective routing logic for tickets between departments.

Newcomers may find the richness of features overwhelming without adequate support.
Limited selection in the Marketplace for advanced apps and connectors, restricting extended functionalities.

User Review

Prince K

06/29/22

5 out of 5

"Features of the isupport"

What do you like best about iSupport Software? Isupport is very best software which help you to track record for the issue's, tickets and perticular ...

Akshay I

06/06/22

4.5 out of 5

"Easy to use and best features"

What do you like best about iSupport Software? Isuppprt is ticket handing tool is which help to maintain the issue raised and incident as well as ...

Junaid K

02/06/22

4.5 out of 5

"Ticketing Software for Enterprises"

What do you like best about iSupport Software? I have been using isupport for a while, the best thing i liked about isupport is it generates a ticket ...

Anonymous User

12/25/21

3.5 out of 5

"Excellent Service Management Tool"

What do you like best about iSupport Software? Isupport is fully customisable, it is used to standardise processes and controls. It helps us to view ...

View all Reviews

iSupport Software Customers

Panasonic

Guitar Center

Lens Crafters

Telesat

GAB ROBINS

The Fresh Market

iSupport Software Support

Contact

360-397-1000

Customer Service

Business Hours

Online

Location

Vancouver, Washington State

Reach out to iSupport Software Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to iSupport Software includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk and Support.cc by 500apps.

Yes, iSupport Software provides API.

No, iSupport Software doesn't provide mobile app.

iSupport Software is located in Vancouver, Washington State

iSupport Software offers Quotation Based pricing model

We don't have information regarding integrations of the iSupport Software as of now.

The starting price is not disclosed by iSupport Software. You can visit iSupport Software pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.