Compare iSupport Software vs SolarWinds Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	iSupport Software (21) Get Quote Get Quote	SolarWinds Service Desk (166) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	iSupport Software enables businesses of any size to automate their IT help desk and customer service operations. With its intuitive enough interface and unparalleled feature set, this ... Read More	SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More
Entry Level Pricing	Not Available	Starts from $19
Free Trial Availability	No free trial	Get Free Trial
User Ratings	4.3 (57)	4.4 (1874)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$19
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 57 reviews)	4.4 (based on 1874 reviews)
Rating Distribution	Excellent 9 Very Good 11 Good 1 Poor 0 Terible 0	Excellent 97 Very Good 61 Good 6 Poor 1 Terible 1
Expert's Review generated by AI	iSupport Software has garnered positive feedback over the past 12 months, with users highlighting its user-friendly interface and efficient ticket management system. One standout feature is its ...Read more	No Expert ai Review available for the product
Pros and Cons	Efficient ticket tracking and management system with unique ticket IDs for easy monitoring. User-friendly interface with efficient filtering features for quick access to tickets. Fully customizable platform for standardizing processes, controls, and dashboards. Effective routing logic for tickets between departments. Customizable views and filters for personalized user experience. Newcomers may find the richness of features overwhelming without adequate support. Limited selection in the Marketplace for advanced apps and connectors, restricting extended functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Jira 4.4 (17380 reviews) TeamViewer 3.9 (12204 reviews) Dameware Mini Remote Control 4.6 (25 reviews)

Customers

Customers	Panasonic Telesat The Fresh Market	No Customers information available.

Media and Screenshots

Screenshots	6 Screenshots	6 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 Ivanti Service Manager 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

SolarWinds Service Desk offers Free Trial, but iSupport Software does not.

iSupport Software is designed for Large Enterprises, Medium Business and Small Business.

SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of SolarWinds Service Desk begins at $19/User/Month, while pricing details for iSupport Software are unavailable.

Some top alternatives to iSupport Software includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, HelpDesk, CRMdesk, Sitehelpdesk, HESK, Help Desk Premier and Support.cc by 500apps.

Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare iSupport Software vs SolarWinds Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

iSupport Software

SolarWinds Service Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure