Compare iSupport Software vs IBM Control Desk vs Freshservice vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	iSupport Software (21) Get Quote Get Quote	IBM Control Desk (15) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	iSupport Software enables businesses of any size to automate their IT help desk and customer service operations. With its intuitive enough interface and unparalleled feature set, this ... Read More	IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	No free trial	Free Trial available
User Ratings	4.3 (57)	4.6 (20)
	Get Quote	Get Quote

Software Demo

Demo	View demo	IBM Control Desk has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 57 reviews)	4.6 (based on 20 reviews)
Rating Distribution	Excellent 9 Very Good 11 Good 1 Poor 0 Terible 0	Excellent 7 Very Good 7 Good 0 Poor 0 Terible 1
Expert's Review generated by AI	iSupport Software has garnered positive feedback over the past 12 months, with users highlighting its user-friendly interface and efficient ticket management system. One standout feature is its ...Read more	IBM Control Desk has received positive feedback over the past year, with users praising its ability to manage multivendor multicloud environments efficiently. The tool stands out for its ...Read more
Pros and Cons	Efficient ticket tracking and management system with unique ticket IDs for easy monitoring. User-friendly interface with efficient filtering features for quick access to tickets. Fully customizable platform for standardizing processes, controls, and dashboards. Effective routing logic for tickets between departments. Customizable views and filters for personalized user experience. Newcomers may find the richness of features overwhelming without adequate support. Limited selection in the Marketplace for advanced apps and connectors, restricting extended functionalities.	Streamlines IT service management with robust control features, enhancing efficiency and solution comprehensiveness. Great customer service with a supportive team that aids in a smooth onboarding process. Provides mind-blowing management tools, making work easier and optimizing asset utilization. Offers intuitive and easy-to-use features with powerful workflow for process automation and efficiency improvement. Cloud-based accessibility allows for control and service management from any device, enhancing flexibility and convenience. Some users find the richness of features and customizations complex without adequate support, potentially intimidating newcomers. Limited marketplace selection for additional apps and connectors may restrict access to advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	Panasonic Telesat The Fresh Market	No Customers information available.

Media and Screenshots

Screenshots	6 Screenshots	No screenshots available.
Videos	3 Videos	No videos available.

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

IBM Control Desk offers Free Trial, but iSupport Software does not.

iSupport Software is designed for Large Enterprises, Medium Business and Small Business.

IBM Control Desk is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both iSupport Software and IBM Control Desk are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to iSupport Software includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, HelpDesk, CRMdesk, Sitehelpdesk, HESK, Help Desk Premier and Support.cc by 500apps.

Some top alternatives to IBM Control Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, Micro Focus Service Manager, SeamlessDesk, HelpDesk, TOPdesk, Sitehelpdesk and Max HelpDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare iSupport Software vs IBM Control Desk vs Freshservice vs ManageEngine ServiceDesk Plus

iSupport Software

IBM Control Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure