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Compare iSupport Software vs ManageEngine ServiceDesk Plus vs Freshdesk vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

iSupport Software - Service Desk Software

iSupport Software

(21)
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ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

(150)
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Overview
Affiliate Disclosure

Description

iSupport Software enables businesses of any size to automate their IT help desk and customer service operations. With its intuitive enough interface and unparalleled feature set, this ... Read More

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

Not Available

Not Available

User Ratings

4.3

(57)

4.2

(351)
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Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

6 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        Pricing information not available

        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        4.3

        (based on 57 reviews)

        4.2

        (based on 351 reviews)
        Rating Distribution

        Excellent

        9

        Very Good

        11

        Good

        1

        Poor

        0

        Terible

        0

        Excellent

        88

        Very Good

        50

        Good

        10

        Poor

        1

        Terible

        1

        Expert's Review generated by AI

        iSupport Software has garnered positive feedback over the past 12 months, with users highlighting its user-friendly interface and efficient ticket management system. One standout feature is its ...Read more

        No Expert ai Review available for the product

        Pros and Cons

        • Efficient ticket tracking and management system with unique ticket IDs for easy monitoring.

        • User-friendly interface with efficient filtering features for quick access to tickets.

        • Fully customizable platform for standardizing processes, controls, and dashboards.

        • Effective routing logic for tickets between departments.

        • Customizable views and filters for personalized user experience.

        • Newcomers may find the richness of features overwhelming without adequate support.

        • Limited selection in the Marketplace for advanced apps and connectors, restricting extended functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews

        Integrations

        Integration with other apps

        No Integration information available.

        Jira
        Jira

        4.4

        (17380 reviews)
        Microsoft Teams
        Microsoft Teams

        4.3

        (32097 reviews)
        Zoho Flow
        Zoho Flow

        4

        (18 reviews)

        Customers

        Customers
        Panasonic

        Panasonic

        Telesat

        Telesat

        The Fresh Market

        The Fresh Market

        ManageEngine ServiceDesk Plus_customers_0

        ManageEngine ServiceDesk Plus_customers_0

        ManageEngine ServiceDesk Plus_customers_1

        ManageEngine ServiceDesk Plus_customers_1

        ManageEngine ServiceDesk Plus_customers_2

        ManageEngine ServiceDesk Plus_customers_2

        Media and Screenshots

        Screenshots
        IncidentScreen

        6 Screenshots

        ManageEngine ServiceDesk Plus Demo - Live dashboards

        16 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        3 Videos

        Alternatives

        Alternatives
        Freshservice - Service Desk Software
        Freshservice

        4.4

        ManageEngine ServiceDesk Plus - Service Desk Software
        ManageEngine ServiceDesk Plus

        4.2

        SolarWinds Service Desk - Service Desk Software
        SolarWinds Service Desk

        4.4

        SolarWinds Service Desk - Service Desk Software
        SolarWinds Service Desk

        4.4

        Jira Service Desk - Service Desk Software
        Jira Service Desk

        4.1

        Symantec ServiceDesk - Service Desk Software
        Symantec ServiceDesk

        4

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        ManageEngine ServiceDesk Plus offers Free Trial, but iSupport Software does not.

        iSupport Software is designed for Large Enterprises, Medium Business and Small Business.

        ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both iSupport Software and ManageEngine ServiceDesk Plus are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to iSupport Software includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, HelpDesk, CRMdesk, Sitehelpdesk, HESK, Help Desk Premier and Support.cc by 500apps.

        Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA