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Compare iSupport Software vs HelpDesk vs Zoho Desk vs Zendesk Support

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HelpDesk - Help Desk Software
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Overview

Description

iSupport Software enables businesses of any size to automate their IT help desk and customer service operations. With its intuitive enough interface and unparalleled feature set, this ... Read More

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

Not Available

9.4/10

User Ratings

4.3

(57)

4.3

(50)
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Software Demo

Demo

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Features

Total Features

0 Features

15 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $29 , Billed Yearly
        Pricing Pans
        • Not Available
        • Team

          • Multiple mailboxes

          • Reply address assigned to Team

          • Multiple email templates

          Show more +

        • Enterprise

          • Includes features of Team plan, plus

          • Security Audit log Security assistance

          • Audit log

          Show more +

        Pricing Page

        Pricing information not available

        helpdesk pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        9

        Very Good

        11

        Good

        1

        Poor

        0

        Terible

        0

        Excellent

        23

        Very Good

        2

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        iSupport Software has garnered positive feedback over the past 12 months, with users highlighting its user-friendly interface and efficient ticket management system. One standout feature is its ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Efficient ticket tracking and management system with unique ticket IDs for easy monitoring.

        • User-friendly interface with efficient filtering features for quick access to tickets.

        • Fully customizable platform for standardizing processes, controls, and dashboards.

        • Effective routing logic for tickets between departments.

        • Customizable views and filters for personalized user experience.

        • Newcomers may find the richness of features overwhelming without adequate support.

        • Limited selection in the Marketplace for advanced apps and connectors, restricting extended functionalities.

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Panasonic

        Panasonic

        Telesat

        Telesat

        The Fresh Market

        The Fresh Market

        Bungalow.Net

        Bungalow.Net

        Rategenius

        Rategenius

        STS Gaming Group

        STS Gaming Group

        Media and Screenshots

        Screenshots
        IncidentScreen

        6 Screenshots

        Ticket Detail

        3 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        HelpDesk offers Free Trial, but iSupport Software does not.

        iSupport Software is designed for Large Enterprises, Medium Business and Small Business.

        HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of HelpDesk begins at $29/User/Month when Billed Yearly, while pricing details for iSupport Software are unavailable.

        Some top alternatives to iSupport Software includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, HelpDesk, CRMdesk, Sitehelpdesk, HESK, Help Desk Premier and Support.cc by 500apps.

        Some top alternatives to HelpDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].